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Clinic Type

Urgent Care

Address

Charlevoix, MI (service area includes Charlevoix, Boyne City, East Jordan, and surrounding communities)

Phone

(231) 547-2101

Email

info@charlevoix.org

Opening Hours

Urgent Care 10 a.m. to 8 p.m. every day; Emergency Room staffed 24 hours a day

Emergency Care

Emergency Room staffed 24 hours a day by Charlevoix Area Emergency Physicians

Services Offered

  • Urgent Care
  • Inpatient Services
  • Outpatient Services
  • Emergency Room
  • Trauma care
  • Accredited by JCAHO
  • General hospital services
  • Charlevoix area medical services

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • JCAHO accreditation (Joint Commission on Accreditation of Healthcare Organizations)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (based on 94 reviews) (94)
  • Healthgrades: 79% patient experience rating (Not explicitly stated)
  • Homefacts: 87% overall rating (based on 198 surveys) (198)

Patients praise

  • compassionate care from some staff members
  • convenience and responsiveness of the emergency department for some patients
  • highly rated individual primary care physicians affiliated with the hospital
  • general satisfaction with bedside manner and thoroughness of specific doctors

Common complaints

  • concerns about doctor/staff communication and care quality
  • reports of long wait times
  • instances of perceived dismissive or rude behavior by staff
  • isolated reports of poor clinical experiences

"The care and compassion my wife and I received was everything we could hope for from a hospital. Every staff member we interacted with was polite, kind, and caring."

Birdeye review

"3 hours waiting to be admitted. Not another patient in sight. 4 Staff were pretty busy doing house keeping and talking about vacations and pictures... Nurses have personality of stumps!"

Vymaps review

"He has been the only Dr who FULLY explained anything I didn’t know or had questions on. He is not only a great Dr, but his bedside manner is something ALL Dr’s should learn from him!!!"

Healthgrades review for Dr. Nathan Boss

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Charlevoix

Charlevoix, MI·Urgent Care

Munson Healthcare Charlevoix offers a Charlevoix Walk-In Clinic as part of its network. The site highlights multidisciplinary care across specialties, including stroke and neuro, nursing and patient access roles, anesthesia, pain clinic, radiation oncology physics, pelvic floor physical therapy, cath lab/EP nursing, and telemetry. If you’re seeking urgent, non-emergency care in Charlevoix, the Walk-In Clinic is a key option within the Munson system, with various clinical services and nearby specialty departments accessible through Munson Healthcare. If you need specifics (hours, services, or how to access the Charlevoix Walk-In Clinic), please provide the exact query or request.

VerifiedOnline bookingEmergency careSince 1915

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