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About

Novant Health Heart & Vascular Institute in Charlotte is part of Novant Health, a nonprofit health system headquartered in Charlotte that serves 3.5 million across the Carolinas, Georgia, and Virginia. The provider recruitment page describes how Novant Health brings together advanced technology, research affiliations, and an integrated network to support physicians and deliver patient-focused care. Key points include: - A broad network of 1,400+ providers across primary and specialty care, with hospitalist support to optimize inpatient and outpatient workflows. - Emphasis on patient safety, positive clinical outcomes, and high patient satisfaction. - Collaboration between physicians and an operations team providing coding/compliance guidance, IT support, and other resources to help physicians succeed within a large integrated system. - Commitment to leveraging latest imaging/diagnostic tools, drug trials, and state-of-the-art surgical techniques through affiliations with leading research institutions. - Not-for-profit status with local focus on delivering remarkable healthcare experiences and empathy/belonging in care. Note: The page text frames Novant Health’s broader provider recruitment and network support rather than a single department or program specific to a “Heart & Vascular Institute” in Charlotte. If you’re specifically seeking Heart & Vascular Institute resources in Charlotte, I can filter for cardiology- and vascular-focused roles or services.

Clinic Type

Cardiology

Address

Elizabeth Cardiology, 200 Hawthorne Ln, Suite 320, Charlotte, NC 28204

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • ZipAppointments (Steele Creek location): 4.9/5 stars (21 reviews)
  • Novant Health Official Site (Elizabeth location): 4.9/5 stars (236 ratings and 63 reviews)
  • ComplaintsBoard (broader system): 2.3/5 stars (20 reviews (for broader Novant Health))

Patients praise

  • Praise for specific doctors and nurse practitioners for being thorough, attentive, and caring
  • Appreciation for friendly, welcoming, and supportive support staff at some locations
  • Reports of successful, high-quality medical outcomes for complex procedures
  • Positive experiences with professional and communicative care teams

Common complaints

  • Frustration with billing and collections processes, including alleged fraudulent charges
  • Difficulty reaching staff or getting responsive communication by phone
  • Concerns regarding poor follow-up on medical concerns or test results
  • Reports of perceived impersonal care or staff lacking empathy and bedside manner
  • Allegations that the practice is overly focused on revenue over patient well-being

"This place is pretty terrible. Went through an absolutely AWFUL procedure, then being called a 'crybaby' in the waiting room in front of other patients."

Patient review for Elizabeth location

"I always receive the best care here. Lindsey and Dr. Bailey are wonderful. They care about their patients and really listen. They have helped me to recover..."

Patient review for Belk Heart & Vascular Institute

"My doctors practice was sold to Novant. I like my doctor however Novant is very aggressive about bill collecting and not very good at patient follow up."

Customer review for Novant Health on BBB

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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