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Clinic Type

Gastroenterology

Address

Phone

+17045126161

Email

chfoundation@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Charlotte Gastroenterology & Hepatology - Randolph Road): 4.7/5 stars (670 reviews)
  • Birdeye (Charlotte Gastroenterology & Hepatology, PLLC - Mooresville): 4.8/5 stars (322 reviews)
  • Birdeye (Atrium Health Gastroenterology and Hepatology): 3.6/5 stars (31 reviews)
  • Healthgrades (Dr. David Sachar): 3.2/5 stars (19 reviews)

Patients praise

  • Professional, knowledgeable, and experienced staff/physicians
  • Compassionate and thorough bedside manner
  • Clear communication regarding procedures and health plans
  • Friendly and supportive office environments

Common complaints

  • Poor communication and lack of patient care coordination
  • Long wait times for appointments and during visits
  • Administrative issues, including billing errors and scheduling conflicts
  • Concerns about bedside manner, specifically perceptions of condescending or rude behavior

"They are very friendly, helpful and thorough from check in to check out. I have been going there for years and have ALWAYS had a great experience."

Birdeye review of Charlotte Gastroenterology & Hepatology - Randolph Road

"The lack of patient communication and care at this place is Unbelievable. Other Atrium locations are even amazed at the way this facility operates."

Birdeye review of Atrium Health Gastroenterology and Hepatology

"Dr. Kokenes is a patient, caring, concerned doctor that keeps looking for answers, when it gets difficult in finding a cure, or what can help you lead a normal life."

Vitals review of Dr. Dennis Kokenes

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Carolina Digestive Health Associates PA is a private medical practice headquartered in Charlotte, NC, offering gastroenterology services across multiple Charlotte-Area locations. They operate 4 offices (HQ in Charlotte) and 1-2 additional satellite sites in Monroe, Pineville, Matthews, Concord/Cabarrus, Davidson/Lake Norman, and surrounding areas. The practice employs about 56 staff and provides GI care at locations including Charlotte Downtown, University, Pineville, Matthews, Monroe, Concord/Cabarrus, Davidson/Lake Norman, and Mt. Holly/Gaston County, with associated endoscopy centers (Monroe, Charlotte University, and others). Contact: 704-372-7974. Website: carolinadigestive.com.

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Charlotte, NC·Gastroenterology

Charlotte Gastroenterology & Hepatology is a private, physician-led gastroenterology and hepatology practice headquartered in Huntersville, NC, with 9 offices across the Charlotte region. Founded in 1998, the practice emphasizes compassionate, patient-centered care and offers services in adult GI, liver disease, diagnostic and therapeutic endoscopy (including ERCP and endoscopic ultrasound), colon cancer screening, infusion therapy, and GI-related conditions such as IBS, IBD, celiac disease, gallstones, diverticulosis/itis, Barrett’s esophagus, and hepatitis C. Their team comprises experienced physicians and 78 staff, and the organization operates as a privately held healthcare provider with annual revenue around $2.38 million. Key contact: feedback@charlottegastro.com; main phone: 704-377-4009.

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