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About

OrthoCarolina is a private, physician-owned orthopedic care practice headquartered in Charlotte, NC. It operates as a leading academic orthopedic group serving the Southeast since 1922, offering operative and non-operative musculoskeletal care across foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine/rehabilitation. The practice emphasizes research, education, and training, with more than 300 physicians seeing over one million patient visits annually across North and South Carolina. Main Charlotte headquarters: 4601 Park Road, Suite 250, Charlotte, NC 28209. They also have four U.S. offices and a broader regional presence.

Clinic Type

Orthopedic

Address

4601 Park Road, Suite 250, Charlotte, NC 28209, US

Phone

7043232455

Email

Marketing@orthocarolina.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent Care Same-Day Orthopedic Urgent Care available at several locations

Services Offered

  • Foot & Ankle
  • Hand, Wrist & Elbow
  • Hip
  • Knee
  • Pediatrics
  • Physiatry
  • Shoulder
  • Spine
  • Sports Medicine
  • Surgery
  • Specialty Care

Technology & Equipment

  • Orthopedic surgery
  • diagnostic imaging
  • reconstructive surgery techniques
  • ambulatory surgery centers
  • orthopedic research institute

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): 1.05/5 stars
  • Yelp (Brand profile): 2.4/5 stars (360 reviews)
  • Birdeye: 4.7/5 stars (1,397 reviews)
  • Trustpilot: 2.5/5 stars (7 reviews)

Patients praise

  • Praise for specific doctors and PAs for being knowledgeable, friendly, and helpful
  • Reports of efficient check-in and check-out processes at some locations
  • Appreciation for clear explanations of medical conditions and imaging results
  • Positive experiences with clinical and administrative staff at certain branches, such as SouthPark

Common complaints

  • Concerns regarding billing practices, specifically requests for up-front payments before services are rendered
  • Reports of unprofessional or uncaring bedside manner from some providers and staff
  • Dissatisfaction with communication, responsiveness, and handling of patient concerns
  • Complaints about perceived lack of empathy and assistance for patients with limited mobility
  • Reports of disagreements regarding treatment plans and disability form documentation

"I would definitely NEVER recommend them to anyone as they are there to solely take your money and dont really care if they ever addressed any of your issues and concerns."

BBB Review

"I had an excellent experience at OrthoCarolina’s South Park location for my hip consultation with Erin Yablonski, PA-C. From check-in to check-out, everyone I encountered was exceptional."

LocalityBiz Review

"The most “uncaring, inconsiderate, unprofessional doctor I’ve ever had the displeasure of being associated with“."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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