Urgent care and Walk-in primary care with no appointment
Urgent Care • Charlotte, NC
Clinic Type
Urgent Care
Address
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Phone
+18662131785
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Opening Hours
Seven days a week (no appointment needed)
Emergency Care
If experiencing a medical emergency, go to the ER or call 911.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do I need an appointment for urgent care?
No appointment needed; walk-in care seven days a week.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (OneSpotMD): 4.9 stars (867 reviews)
- Birdeye (AFC Urgent Care South Charlotte): 4.8 stars (1,918 reviews)
- Birdeye (FastMed Urgent Care): 4.4 stars (1,361 reviews)
- Birdeye (Novant Health-GoHealth Urgent Care): 4.0 stars (265 reviews)
Patients praise
- Convenience of same-day, no-appointment care
- Efficient digital check-in systems (tablets/online)
- Professional and thorough care from some providers and staff
- Accessible locations and extended hours
- Quick service when the clinic is not busy
Common complaints
- Long wait times, even for walk-ins
- Billing errors and unexpected charges
- Inconsistent bedside manner or perceived rudeness from staff/providers
- Difficulty resolving billing issues via phone support
- Lack of communication regarding wait times or procedures
"You’ll find warnings of long wait times for urgent care visits on online scheduling portals and sometimes even on the front doors of urgent care facilities."
— The Charlotte Ledger"My insurance copay was $40 and novant urgent care office charge me $403... I explained the situation, she said she saw that they charged me the wrong amount... I waited until Wednesday 17th and still no return of my funds."
— ComplaintsBoard.com"I was very pleased with everything... Upon check-in, I was given a tablet for the electronic patient data management system, and it's truly much more convenient than paper documents."
— Birdeye (AFC Urgent Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Care Medical Clinic - The Plaza Charlotte Expands Urgent Care Access to Meet Rising Healthcare Needs | Press Releases | thedailytimes.com — Mar 10, 2026
- UNC Charlotte: Saving Lives Through Community Care - Archynewsy — Apr 7, 2026
- Doctors on demand, no insurance required - North Carolina Health News — Sep 2, 2025
- Nichole Waltz, PA-C | Family Medicine | Novant Health — Jul 13, 2025
- Kenneth Whitesides, MD | Family Medicine | Novant Health — Sep 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Charlotte
FastMed Urgent Care is a broad urgent care and primary care provider with more than 50 walk-in locations in Arizona, North Carolina, and Texas. They offer urgent care, preventive and occupational health services, and telemedicine, plus select family medicine. The company operates in multiple states, with its headquarters in Durham, NC, and has earned Joint Commission Gold Seal accreditation for quality and safety. In North Carolina, FastMed is among the larger urgent care networks. The provided locations include a Raleigh presence and a Durham HQ; in the Charlotte area, the page does not list a Charlotte Mallard Creek location, suggesting there may not be a FastMed at that specific Mallard Creek Mall site. If you’re seeking a Charlotte-area FastMed near Mallard Creek, consider checking the nearest listed North Carolina offices (Durham or Raleigh) or use the FastMed site’s location finder for current Charlotte-area walk-in clinics.
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