Primary Care - UVA Health
Family Medicine • Charlottesville, VA • Since 1901
About
UVA Health (University of Virginia Health System) is a nonprofit academic health care system based in Charlottesville, VA. It includes the UVA Health medical center (main hospital, children’s hospital, and clinic network), the University of Virginia School of Medicine, School of Nursing, and a health sciences library. It provides inpatient and outpatient care, conducts medical research, and offers medical education. Key facts: Level I trauma center with 645 beds, serves as a major regional provider, and affiliated with the University of Virginia. For primary care in Charlottesville, UVA Health offers primary care clinics as part of its network, with access via UVA Health and the main Lee Street campus. Contact: +1 434-992-0000. Website: uvahealth.com.
Clinic Type
Family Medicine
Address
15195 Heathcote Boulevard, Suite [unspecified], Charlottesville, VA 22903?
Phone
571.284.4370
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Third-party review aggregators (e.g., WebMD, LocalityBiz, Loc8NearMe): Generally low on third-party aggregate sites for specific clinic locations (e.g., 3 reviews with mixed feedback) (Varies significantly by platform, often based on a small number of reviews)
Patients praise
- Medical staff (doctors, PAs, NPs) are frequently praised as professional, thorough, and attentive to clinical details
- Efficient appointment scheduling and quick service noted by some patients for urgent needs
- Appreciation for providers who take extra time to investigate patient concerns or assist with medication costs
Common complaints
- Negative experiences with front desk and administrative staff, including perceptions of rudeness or poor customer service
- Issues with billing, insurance coverage, and communication regarding appointments
- Complaints about lack of thoroughness, dismissive behavior from providers, and concerns regarding continuity of care
- Long wait times for appointments or while at the clinic
"Had a bad experience with one of the nurses, but Dr. Chang is fantastic. He went the extra mile to get tests ordered that I needed and really cares about my concerns."
— WebMD Review for UVA Primary Care Riverside"Incompetent. Billed 650 for a 15 minute annual exam and I have Anthem. After digging, the provider they had was not covered by insurance."
— LocalityBiz Review for UVA Primary and Specialty Care Pantops"The medical staff is professional, kind and friendly. The doctors/PAs and NPs listen and give excellent care. The front desk is rather curt and not friendly, but the medical care is great."
— Loc8NearMe Review for UVA Primary Care RiversideSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kathryn Young, MD | Family Medicine - UVA Health — Apr 19, 2026
- Virtual Primary Care On Demand - UVA Health — May 5, 2026
- Find Care - UVA Health — Nov 11, 2025
- Maria C. Badaracco, MD | Internal Medicine | UVA — Nov 25, 2025
- Mansi Trivedi, MD — Nov 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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