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Clinic Type

Urgent Care

Address

260 Pantops Ctr, Charlottesville, VA 22911

Phone

434-244-3027

Email

emailCompliance@BSMHealth.org

Opening Hours

8:00 am - 8:00 pm

Services Offered

  • Urgent care
  • Occupational health services
  • Onsite X-ray
  • Onsite lab
  • Pre-employment screenings
  • Post-injury treatment

Technology & Equipment

  • Onsite X-ray
  • Onsite laboratory

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours of operation?

8:00 am - 8:00 pm

What is the address for Bon Secours Urgent Care, Pantops?

260 Pantops Ctr, Charlottesville, VA 22911

Commitments

  • Accredited by the Urgent Care Association

Awards & Accreditations

  • Accredited by the Urgent Care Association

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps (SolvHealth): 4.6/5 (800+)
  • Yelp (via MapQuest): 2.5/5 (68)
  • Birdeye: 3.3/5 (711)

Patients praise

  • Efficient and fast care for some patients
  • Knowledgeable and professional medical providers (nurses/doctors/NPs)
  • Clean and welcoming office environment
  • Convenience for after-hours or urgent needs

Common complaints

  • Long or inaccurate wait times even with appointments
  • Perceived lack of professionalism or compassion from some staff
  • Confusion or complaints regarding scheduling and check-in procedures
  • Concerns regarding communication with providers or follow-up on prescriptions
  • Limitations in services provided compared to patient expectations

"Haley the NP was knowledgeable and professional. Went in with my wife for ankle / leg pain after a fall. In and out in an hour with X-rays performed and a read complete prior to us leaving."

Patient review on Apple Maps

"I had an "appointment" for 5 pm. When I arrived, I was told they were running an hour behind, since there was only one provider... An hour and 45..."

Patient review on Yelp (via MapQuest)

"I am sharing my multi-year experience with this provider to help future patients... My care ultimately revealed a significant mismatch in medical philosophy and communication."

Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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