Bon Secours Urgent Care, Pantops
Urgent Care • Charlottesville, VA
Clinic Type
Urgent Care
Address
260 Pantops Ctr, Charlottesville, VA 22911
Phone
434-244-3027
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 8:00 pm
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours of operation?
8:00 am - 8:00 pm
What is the address for Bon Secours Urgent Care, Pantops?
260 Pantops Ctr, Charlottesville, VA 22911
Commitments
Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps (SolvHealth): 4.6/5 (800+)
- Yelp (via MapQuest): 2.5/5 (68)
- Birdeye: 3.3/5 (711)
Patients praise
- Efficient and fast care for some patients
- Knowledgeable and professional medical providers (nurses/doctors/NPs)
- Clean and welcoming office environment
- Convenience for after-hours or urgent needs
Common complaints
- Long or inaccurate wait times even with appointments
- Perceived lack of professionalism or compassion from some staff
- Confusion or complaints regarding scheduling and check-in procedures
- Concerns regarding communication with providers or follow-up on prescriptions
- Limitations in services provided compared to patient expectations
"Haley the NP was knowledgeable and professional. Went in with my wife for ankle / leg pain after a fall. In and out in an hour with X-rays performed and a read complete prior to us leaving."
— Patient review on Apple Maps"I had an "appointment" for 5 pm. When I arrived, I was told they were running an hour behind, since there was only one provider... An hour and 45..."
— Patient review on Yelp (via MapQuest)"I am sharing my multi-year experience with this provider to help future patients... My care ultimately revealed a significant mismatch in medical philosophy and communication."
— Patient review on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Zoning clearance still underway for place to watch soccer in Hollymead Town Center – Information Charlottesville — Nov 18, 2025
- Bon Secours adds clinics to the Blue Ridge region — Jun 17, 2026
- Bon Secours Urgent Care expands west, bringing advanced health services to the Blue Ridge region — Jun 10, 2026
- Former Culpeper MedExpress officially Bon Secours Urgent Care — May 29, 2026
- UVA Health opens new plastic surgery clinic in Pantops - Cville Right Now — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Charlottesville
- Sentara Martha Jefferson Hospital is a nonprofit, 176-bed community hospital in Charlottesville, Virginia, founded in 1903 and now part of Sentara Healthcare. - Location: Charlottesville, VA (address and coordinates provided on the site). - Services highlighted include Cancer Care, Digestive Care, Cardiology, Orthopedics (including spine and joint replacement), Bariatric surgery, Neurosciences, Stroke Care, Thoracic Surgery, Vascular Medicine/Surgery, and Women’s Health. - Staffing: Hospital employs a large network (institution lists 1,600 affiliated physicians and 139 employees for the hospital; the page also notes an employed staff figure and various leadership roles). - Notable facts: Not-for-profit organization; operates multiple primary care and specialty practices in the region; part of Sentara Health. - If you’re specifically seeking urgent care in Charlottesville, this page confirms the hospital’s presence in Charlottesville but does not provide details on an urgent care center location or hours. For urgent care specifically, you may want to search for a dedicated Sentara Urgent Care location in Charlottesville or Charlottesville-area urgent care centers.
Summary: UVA Health in Charlottesville offers integrated acute care options, including urgent and same-day services through its hospital campus and outpatient network. As UVA Health is an academic, nonprofit health system affiliated with the University of Virginia, it provides inpatient and outpatient care, a Level I trauma center, and a broad range of medical services across its clinics and specialty centers. The system emphasizes patient care, education, and research, with historical roots dating to 1901 and a main hospital in Charlottesville. What this implies for same-day/urgent care: - Access: Likely options include the UVA Health emergency department for urgent, non-routine emergencies, and outpatient/urgent care clinics within the UVA Health network for same-day visits. - Network: 645-bed hospital system with a Charlottesville focus; multiple outpatient clinics may offer walk-in or same-day appointments. - Contact: For specific same-day care options, scheduling, or walk-in availability, contact UVA Health at +1 434 92 0000 or visit uvahealth.com to locate the nearest urgent care or ambulatory care clinic.
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