Internal Med / General Practice - Galen Medical Group
Internal Medicine • Chattanooga, TN • Since 1992 • Multiple offices across Chattanooga, Hixson, Ooltewah, and North Georgia locations
About
Galen Medical Group in Chattanooga offers internal medicine and general/primary care services across multiple locations. Key points: - Founded 1992 as a multispecialty group; focused on service excellence, coordinated care, teaching, and community health. - Internal Medicine and related primary care services are provided at several Chattanooga-area offices, including Galen East Internal Medicine & Pediatrics (a primary care/internal medicine site) and other Galen locations in Hixson, Gunbarrel, and downtown Chattanooga. - Locations relevant to internal medicine/general practice: - 4976 Alpha Ln, Hixson, TN 37343 (HQ) - 5600 Brainerd Rd, Chattanooga, TN 37411 - 1720 Gunbarrel Rd Ste 410, Chattanooga, TN 37421 - Additional presence in Hixson and downtown Chattanooga - Services typically associated with internal medicine at Galen include comprehensive adult primary care, chronic disease management, preventive care, and coordination with other specialties as needed. If you’re seeking an internal medicine/general practice provider in Chattanooga, Galen Medical Group offers multiple nearby offices with internal medicine physicians and related primary care services. For the exact physician roster, appointment options, and telehealth availability, contact the specific location or visit their site.
Clinic Type
Internal Medicine
Address
1651 Gunbarrel Road, Suite 302, Chattanooga, TN 37421; 4980 Alpha Lane, Hixson, TN 37343; 9309 Apison Pike, Ooltewah, TN 37363
Phone
(423) 899-2904; (423) 870-2450; (423) 551-3562; (423) 493-5240
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Will my insurance pay for a wellness exam?
Most health plans will pay for one wellness or preventative exam per year. Your insurance provider may consider this to be once per calendar year or one year and one day since the date of your last wellness exam.
If I have had any other visit billed as preventative during this time period will my plan deny my wellness exam?
If your plan has had any other visit billed as preventative during this time period your plan is likely to deny your wellness exam. This would include a well-woman exam or annual pap smear.
Is it my responsibility to check with my insurance provider to see what is covered under their wellness benefit and eligibility prior to scheduling their annual wellness exam?
Yes, it is the patient’s responsibility to check with their insurance provider to see what is covered under their wellness benefit and to ensure they are eligible prior to scheduling their annual wellness exam.
Can I have a wellness exam and problem visit at the same time?
No. Billing issues prevent a wellness exam and a diagnostic visit on the same day. Schedule a separate appointment on a different day if you have new concerns or ongoing health problems.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (based on 74 reviews) (74)
- RateMDs: 1.3 out of 5 stars (based on 3 reviews) (3)
Patients praise
- Many patients express high satisfaction with individual physicians and nurse practitioners, citing their kindness, compassion, and thoroughness
- Some staff members and nurses are highlighted for being highly professional and helpful
- Convenient access to multi-specialty care within the group
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulties with front desk staff, including rudeness and poor organization
- Challenges with billing, insurance coverage, and communication regarding charges
- Difficulty reaching staff or getting prompt responses/callbacks
- Complaints about overbooking of appointments
"I love Dr. Jarl... But, since joining Galen, each office visit is at least 45min, an hour or more later than the appointment time. I spend way more time in the waiting room than with the doc."
— LocalityBiz (Review for Galen North Internal Medicine)"Best group of doctors and nurses in my book. Dr. Bilbery takes her time and listens. 10 out of 10"
— Birdeye (Review for Galen Medical Group)"Not only is Dr. Thomas and the rest of the staff professional, compassionate, and knowledgeable but the fact that the front office is also organized and efficient is amazing!"
— LocalityBiz (Review for Galen Primary Care East Ridge)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Whiting, Lauren FNP-C | Galen Medical Group — Aug 13, 2025
- Casey Baxter-Wilms - Nurse Practitioner in Chattanooga, TN — May 14, 2026
- Galen Medical Group Adds Specialty Practice - Chattanoogan.com — Oct 14, 2025
- Benjamin Bremer — Apr 19, 2026
- Erlanger Family Medicine Expands, Welcomes 4 New Providers - Chattanoogan.com — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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