Comprehensive General Otolaryngology | Patient Care
Ear, Nose, & Throat • Chautauqua, NY • 4 main locations locations
Clinic Type
Ear, Nose, & Throat
Address
Upper East Side, 1305 Avenue, 5th, New York, NY 10021
Phone
(646) 962-0100; 646-962-0100 (Lower Manhattan); 646-962-0162 (Upper West Side); 646-962-0030 (Northern Westchester)
mmprc@med.cornell.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video Visit available
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What to expect when you become a patient?
At your first appointment, you will discuss your health and symptoms in detail with one of our general otolaryngologists. Your doctor may recommend tests or imaging. After diagnosis, you will receive education, resources, and treatment options, and may be connected with specialists for your condition and treatment.
How do I make an appointment?
Make an appointment through the clinic’s system or contact the office for scheduling. Both virtual Video Visits and in-person visits are available.
Are safety measures in place for patient visits?
Yes—the facilities and locations have safety measures in place to ensure a safe patient experience.
What conditions do you treat?
Infections of the ear, nose and throat; sinus disease; snoring and sleep disorders; head, neck or face injuries; breathing disorders; hearing loss or difficulty hearing; dizziness or balance disorders; hoarse voice or difficulty speaking; difficulty swallowing; unexplained pain in neck, shoulders, sinus, face, ears or upper back.
Where are the clinic locations?
Upper East Side, Lower Manhattan, Upper West Side, and Northern Westchester locations are listed with full addresses and phone numbers.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.7/5 (23 ratings)
- Vitals: 3.4/5
- Vitals: 3.4/5
Patients praise
- Physicians described as knowledgeable and caring by some patients
- Successful surgical outcomes reported by some patients
- Appreciation for doctors who take the time to listen and explain conditions thoroughly
Common complaints
- Concerns regarding rushed appointments and perceived lack of thoroughness in diagnostic procedures
- Reports of not feeling listened to by some providers
"Trouble breathing and swallowing was hastily checked with a scope that only went through nose and mouth and treated with generic nasal steroids. Months later as the symptoms worsened an additional scope... recognized throat cancer that took an additional 2 weeks to review subsequent scans."
— Healthgrades (Patient review for an ENT specialist)"He listened! Explained everything to us about what to expect. The fact that he didn’t brush us off to other drs and agreed that there was a problem and he was the solution. I will HIGHLY recommend him to everyone we know"
— Healthgrades (Patient review for an ENT specialist)"Love the office nothing I have to say badly about it no wait time or check in time for anything dr Lai Is awesome"
— WebMD (Patient review for Dr. Daniel Lai)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- River Hospital - River Hospital Welcomes Ear, Nose and Throat Specialist Dr. David C. Gordon — Sep 3, 2025
- Philip G. Chen - Find a Provider | UT Health San Antonio Patient Care — Apr 20, 2026
- Rachel Fredericksen, PA-C - Mayfield Hts, OH - Otolaryngology - Request Appointment — May 18, 2026
- Dr. Kaitlin Ames, DO - Jamestown, NY - Family Medicine - Book Appointment — Apr 29, 2026
- Kathleen Yappel Sinkko, CNP - Cleveland, OH - Rhinology and Sinus Surgery - Request Appointment — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, & throat clinics in Chautauqua
Comparing your options?
See other ear, nose, & throat clinics in Chautauqua, or search the full directory by insurance, ratings, and more.