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Clinic Type

Family Medicine

Address

189 East Main Street Westfield, NY 14778

Phone

(716) 326-4686

Email

privacy@highmarkhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Cardiology
  • Endocrinology
  • Gastroenterology
  • General Surgery
  • Orthopedic Surgery
  • Rheumatology
  • Urology

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • healthgrades.com (Chautauqua Medical Practice, Bemus Point, NY): No overall rating shown; providers have individual ratings (e.g., 4 ratings for Family Medicine for Dr. Russell Elwell; 12 for Dr. Paul Holley; others show 0 ratings) (Provider-specific counts shown; office has “Be the first to review” (no total review count displayed))
  • vitals.com (Chautauqua Medical Services: Fredonia, NY): Individual provider ratings shown (e.g., 4.2 for one physician; 1.7 and 3.5 for others) (No single office review count shown; includes “Be first to leave a review” and provider listing)
  • doctor.webmd.com (Chautauqua Medical Services in Fredonia, NY): “Be the first to leave a review” (no rating displayed for the practice) (Not provided; pages show “(17)”, “(12)”, “(0)”, etc. likely appointment/accepting-new-patients indicators rather than review counts)
  • new-york.beautihost.com (Chautauqua Medical Services-GLPP - Beauty New York): Two prominent reviews at “1 /5” (At least 2 reviews visible in snippet)

Patients praise

  • Practice website promotes experienced family medicine/specialty providers and comprehensive healthcare “close to home”
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Common complaints

  • Scheduling/wait time problems (e.g., waiting 45 minutes; multiple reschedules)
  • citations:,

"“Do NOT go here… waiting 45 minutes… scheduling is an issue… Responses on their portal do not get answered in a timely fashion.”"

new-york.beautihost.com review snippet for Chautauqua Medical Services-GLPP

"“Absolutely terrible place, do not go here… It took me 8 months to get in… appointments are regularly rescheduled… they scheduled me for a different day.”"

new-york.beautihost.com review snippet for Chautauqua Medical Services-GLPP

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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