General Surgery in Jamestown, NY - Find a UPMC Provider
General Surgery • Chautauqua, NY
Clinic Type
General Surgery
Address
15 South Main Street, Suite 170, Jamestown, NY 14701
Phone
716-483-1183
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Opening Hours
8 a.m. to 5 p.m. Monday through Friday
Emergency Care
For a medical emergency, call 911 or go to the nearest emergency dept.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
Search adult and pediatric providers and schedule appointments online. Need to schedule by phone? Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday.
It describes how to schedule appointments and the contact number for scheduling assistance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UPMC Provider Profile (Dr. Timothy C. Brown): 4.8 out of 5 stars (144 ratings, 35 reviews) (35 reviews)
- UPMC Provider Profile (Dr. Matthew S. Chang): 4.9 out of 5 stars (225 ratings, 58 reviews) (58 reviews)
- CMS/HealthLuminate/CareTransparency Hospital Ratings: 3 out of 5 stars (overall hospital rating) (910 (HCAHPS survey))
Patients praise
- high patient satisfaction for specific surgeons (e.g., Dr. Matthew Chang, Dr. Timothy Brown)
- physicians praised for being good listeners and having strong bedside manner
- positive feedback on surgical outcomes and care coordination by staff
- strong recommendation rate for the hospital among a majority of patients
Common complaints
- concerns regarding wait times in the emergency department
- reports of poor staff attitude and responsiveness in certain instances
- mixed overall hospital rating (3/5 stars) per CMS data
"Dr. Brown is awesome and everything went beautifully... He's an excellent listener and has a good talent of explaining things and making you feel very comfortable."
— UPMC Provider Profile (Dr. Timothy C. Brown)"Dr. Chang and his staff do an excellent job. Dr. Chang explains everything and answers all of my questions and concerns."
— UPMC Provider Profile (Dr. Matthew S. Chang)"I think some of the nurses need an attitude check... Wait times to be seen, even for severe ailments has been a problem at this hospital for decades."
— LocalityBiz/General Hospital ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chelsea E. Lanphere, PA-C - Jamestown, NY - Orthopedic Sports Medicine, Orthopedic Surgery - Book Appointment — May 19, 2026
- Dr. Brian A. Mata, MD - Hamburg, NY - Orthopedic Surgery - Book Appointment — Sep 15, 2025
- Dr. John M. Lamancuso, MD - Jamestown, NY - Internal Medicine - Book Appointment — Apr 21, 2026
- Dr. Keith W. Kulju, MD - Jamestown, NY - Gastroenterology - Book Appointment — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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