TCC Health - Your Community's Source for Healthcare
Hospital Medicine • Chautauqua, NY • Since 2013
About
TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, and surrounding areas. Since opening in 2013, it has grown to 5 offices with headquarters in Dunkirk and 33 staff (up 56.6% YoY). The center offers comprehensive, patient-centered primary care across multiple services, including pediatrics, behavioral health, dental care, nutrition, pharmacy, and support services. It earned a Patient Centered Medical Home (PCMH) designation in 2017 and operates on a sliding-fee scale to serve underserved populations. Total funding to date is about $1.25M (notably a 2023 grant). Contact options include multiple local phone numbers and the main address at 75 E 3rd St, Dunkirk, NY 14048.
Clinic Type
Hospital Medicine
Address
75 E 3rd St, Dunkirk, New York 14048, US
Phone
+17163636050
complianceofficer@thechautauquacenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (Dunkirk location): 2.3/5 (46 Google reviews)
Patients praise
- Some patients report positive experiences with individual physicians and medical care providers
- Occasional efficiency in booking appointments for specific needs
- Mission-driven focus on community health and accessibility
Common complaints
- Poor administrative communication, including difficulty reaching staff by phone and lack of call-backs
- Frequent scheduling issues, such as unnotified appointment cancellations and miscommunication regarding appointments
- Frustration with front-desk staff professionalism and compassion
- Lack of consistency in patient services and provider turnover
- General dissatisfaction with the overall office experience compared to clinical interactions
"If you want a doctors office that NEVER answers the phone and randomly cancels your appointments with NO reason or warning, this is exactly that place."
— LocalityBiz (Jamestown)"Not only was my sister’s provider not in the office today, she was not notified... I highly recommend having more compassionate and emotionally aware front facing people at your front desk."
— LocalityBiz (Dunkirk)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- TCC Health announces community picnics | News, Sports, Jobs - Observer Today — Jul 29, 2025
- The Chautauqua Center’s Free Community Picnics This Week — Aug 4, 2025
- New Behavioral Health Suite Opens At TCC — Jul 24, 2025
- New Facility: The Waterfront Foundation Celebrates New Behavioral Health Suite At The Chautauqua Center, Honors Donor | News, Sports, Jobs - Post Journal — Jul 29, 2025
- The Chautauqua Center hosts “Mammogrammy” events Tuesday | News, Sports, Jobs - Observer Today — Oct 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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