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Clinic Type

Physical Therapy

Address

31 Sherman St. Building C Jamestown, NY 14071

Phone

716-664-8278

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical Therapy (PT) at UPMC Chautauqua

Insurance & Payment

  • All major health plans

Not specified beyond acceptance of all major health plans.

Languages Spoken

FAQs

What to bring to first PT appointment?

Your doctor's referral, health insurance card (they accept all major health plans), a list of medications.

What should I bring to my first PT appointment?

Your doctor's referral. Your health insurance card. A list of any medications you're currently taking.

How long are PT appointments?

Appointments are between 30 and 60 minutes.

How can I make an appointment or refer a patient?

Call 716-664-8278.

Where is UPMC Chautauqua Physical Therapy located?

31 Sherman St. Building C Jamestown, NY 14071

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Physical & Occupational Therapy): 4.3/5 (12 reviews)
  • Yelp (Rehabilitation Specialists): 2.0/5 (2 reviews)
  • Rehab.com (General UPMC Chautauqua): 2.42/5 (225 reviews)

Patients praise

  • attentive and proactive staff interactions in specific surgical contexts
  • positive experiences with personalized patient care during recovery processes
  • effective surgical and rehabilitative outcomes for some patients

Common complaints

  • reports of long wait times for appointments and emergency services
  • concerns regarding staff empathy and professional bedside manner
  • allegations of negligence or poor quality of care in some departments
  • dissatisfaction with communication and responsiveness of medical personnel

"From start to finish, the nurses, surgeons, and support staff at UPMC Chautauqua in New York made her experience “impressive,” Patricia says. “I was amazed by the bedside manner,” she says. “The personal one-on-one relationship that every one of the staff members established with me was mind-boggling.”"

UPMC Patient Story

"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon. Besides that, the doctors employed don’t seem to care one bit about the people that are seeking help."

Online Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More physical therapy clinics in Chautauqua

Chautauqua, NY·Physical Therapy

VerifiedOnline booking
Chautauqua, NY·Physical Therapy

The Chautauqua Center (TCC Health) is a Federally Qualified Health Center-based nonprofit health system in Dunkirk, NY, delivering comprehensive primary and preventive care across Chautauqua County. Key services include primary care, pediatrics, behavioral health, dental care, nutrition, chiropractic, pharmacy, and care coordination, with additional supports like interpreters and telehealth. TCC Health operates as an FQHC, offering care on a sliding-fee scale, governed by a patient-inclusive board, and has been a PCMH since 2017, signaling an emphasis on coordinated, patient-centered care. The organization focuses on serving underserved communities and continues expansion (33 staff, growth noted). However, there is no explicit mention of a dedicated Physical Therapy department in the provided highlights. If you need PT-specific details, please specify or ask to check for recent PT offerings at TCC Health.

VerifiedOnline bookingSince 2013

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