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About

TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, and surrounding areas. Founded in 2013 and headquartered in Dunkirk, it operates five offices and provides comprehensive, patient-centered care across multiple disciplines, including primary care, pediatrics, behavioral health, dental care, nutrition, and rehabilitation services (PT/OT/SLP), plus pharmacy and care coordination. As an FQHC, it accepts patients on a sliding fee scale and is governed with patient representation. Notable milestones include achieving Patient-Centered Medical Home (PCMH) status in 2017 and securing around $1.25 million in total funding (notably a 2023 grant). The organization emphasizes accessible, community-based care and wellness programs across its five locations.

Clinic Type

Primary Care

Address

75 E 3rd St, Dunkirk, New York 14048, US

Phone

+17163636050

Email

complianceofficer@thechautauquacenter.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Primary Care
  • Dental Care
  • Pediatrics
  • Family Planning
  • Physical Therapy
  • Pediatric Occupational Therapy
  • Behavioral Health
  • Group Therapy
  • Pharmacy
  • Telehealth

Technology & Equipment

  • Accessibility technologies (assistive technology partners)
  • Telehealth platforms

Insurance & Payment

Languages Spoken

Commitments

  • Same Day Appointments
  • 98% patient satisfaction rating (highly rated by patients)

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Third-party review and directory sites (e.g., LocalityBiz, MapPCA): Low ratings reported on third-party business aggregator sites (Multiple critical reviews identified)

Patients praise

  • Some patients report quick access to appointments
  • Some staff members are described as great to work with

Common complaints

  • Difficulty reaching office staff by phone
  • Poor communication and miscommunication between staff and patients
  • Long waiting lists and appointment cancellations without notification
  • Issues with prescription management and follow-up tests

"If you want a doctors office that NEVER answers the phone and randomly cancels your appointments with NO reason or warning, this is exactly that place."

LocalityBiz (The Chautauqua Center Reviews)

"Communication there and patient respect is horrid. I will never go back!"

MapPCA (The Chautauqua Center Reviews)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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