Chautauqua Primary Care Clinic | Westfield Memorial Hospital
Rheumatology • Chautauqua, NY
Clinic Type
Rheumatology
Address
21 Roberts Ave., Chautauqua, NY 14722
Phone
(716) 357-3209
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Opening Hours
Monday - Friday 8:00 AM to 3:00 PM (seasonal clinic; operates June 23 – August 22)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic hours?
Hours: Monday - Friday - 8:00 AM to 3:00 PM.
How do I make an appointment?
Please call (716) 357-3209 to make an appointment. While we take walk-ins, we give people with appointments priority. You must make an appointment for any lab services.
Where is the clinic located?
Location: 21 Roberts Ave., Chautauqua, NY 14722 (centrally located on the Chautauqua Institution’s grounds).
Can I coordinate care with my doctor back home?
We can help you coordinate care with your doctor back home. Simply ask your doctor’s office to mail or fax a copy of your medical records to our office at (716) 357-3191.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HealthLuminate/Medicare Care Compare: 73% of patients would definitely recommend the hospital (Varies by platform (aggregate Medicare/US News data available))
- LocalityBiz (for Chautauqua Primary Care Clinic specifically): No ratings available (0)
Patients praise
- Highly praised nursing care, described as going above and beyond
- Positive feedback for physical therapy services and staff demeanor
- Efficient and accessible procedures for diagnostic testing like x-rays and ultrasounds
- Small, manageable facility size described as convenient
- Positive experiences with food quality and pricing at the hospital
Common complaints
- Reports of unprofessional conduct by some physicians in the emergency department
- Concerns regarding lack of compassion in patient care interactions
- Intent to file formal complaints by some patients regarding their experiences
"I’ve never had a nurse treat me so well. I never felt like a patient with her, I felt like family."
— Patient review from LocalityBiz"I am absolutely [dissatisfied] with the treatment I was given by the doctor. I will be filing a formal complaint."
— Patient review from LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lake Shore Bank Awards Grant To WMH Foundation | News, Sports, Jobs - Post Journal — Feb 14, 2026
- Community Health Assessment, Improvement Plan completed | News, Sports, Jobs - Observer Today — May 22, 2026
- Dr. Kaitlin Ames, DO - Jamestown, NY - Family Medicine - Book Appointment — Apr 29, 2026
- Going Mobile: Westfield Hospital Adds MRI Services | News, Sports, Jobs - Post Journal — Jan 22, 2026
- Hospital foundation celebrates successful fundraising year | News, Sports, Jobs - Observer Today — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Chautauqua
TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, and surrounding areas. Since opening in 2013, it has grown to 5 offices with headquarters in Dunkirk and 33 staff (up 56.6% YoY). The center offers comprehensive, patient-centered primary care across multiple services, including pediatrics, behavioral health, dental care, nutrition, pharmacy, and support services. It earned a Patient Centered Medical Home (PCMH) designation in 2017 and operates on a sliding-fee scale to serve underserved populations. Total funding to date is about $1.25M (notably a 2023 grant). Contact options include multiple local phone numbers and the main address at 75 E 3rd St, Dunkirk, NY 14048.
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