Cheboygan Campus Medical Care - Alcona Health Center
Behavioral Health • Cheboygan, MI • Since 1978 • Multiple (Alcona Health Center network) locations
About
Alcona Health Center is a nonprofit Federally Qualified Health Center offering primary medical, behavioral health, dental, pharmacy, and recovery services. It operates 16 offices across northern Michigan, including a Cheboygan location, and uses a patient-centered medical home model to provide quality care regardless of ability to pay. Established in 1978 and headquartered in Alpena, MI, the organization emphasizes accessible, community-focused healthcare with locations in Cheboygan and surrounding areas.
Clinic Type
Behavioral Health
Address
Cheboygan Campus, Alcona Health Center
Phone
(231) 627-7118
status@healthmark-group.com
Opening Hours
Mon – Fri: 7:30 a.m. – 5:30 p.m. (Same Day and Next Day Appointments Available – Open to the Public)
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are available at Cheboygan Campus?
Medical, Behavioral Health, Care Management, Community Health Worker, Dental, Lab Services, MAT/Substance Use Disorder Treatment, Wellness Classes, Tele-psychiatry, Translation/Interpretive Services.
What are the hours of operation?
Mon – Fri: 7:30 a.m. – 5:30 p.m. Same Day and Next Day Appointments are Available – Open to the Public. You Do Not Need to be an Established Patient to Use this Service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Local business review directories: Mixed ratings, ranging from 5-star positive reviews to 1-star negative reviews
Patients praise
- Patients praise specific doctors for being thorough and good listeners
- Appreciation for caring and friendly staff in some instances
- Generally prompt service for some patients
Common complaints
- Reports of unprofessional and gossiping office staff
- Complaints regarding administrative errors, including billing issues and scheduling mistakes
- Negative patient experiences specifically involving one particular physician
- Some concerns about office management effectiveness
"The doctors are so caring and same with the staff, they give you the best treatments possible for whatever reason you are not feeling well. My husband and I are very pleased with the health care that we receive here at Alcona Health Center Cheboygan Campus."
— Patient review on LocalityBiz"Completely incompetent staff. From billing wrong insurance companies, not billing guarantor for 9 months, to not responding to medical records forms."
— Patient review on LocalityBiz (Pediatrics suite)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- McLaren Northern Michigan breaks ground on Cheboygan campus expansion — Jul 1, 2026
- McLaren Northern Michigan set to begin $17M expansion in Cheboygan — Jun 23, 2026
- CenteringPregnancy program now available for expecting parents | News, Sports, Jobs - The Alpena News — Mar 24, 2026
- McLaren Northern Michigan to receive $14 million state grant for Cheboygan emergency room – 9and10News.com — Oct 10, 2025
- McLaren Cheboygan emergency room to get $17 million renovation | WCMU Public Media — Oct 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Cheboygan
Summary: Justin A. Borra Behavioral Health Center is part of McLaren Northern Michigan, a nonprofit regional hospital system based in Petoskey, MI. The hospital serves 22 counties across northern Lower Michigan and parts of the Upper Peninsula, with 202 beds and specialties focused on cardiology, cancer, orthopedics, and neurosciences. McLaren Northern Michigan operates a network of primary and specialty care clinics, an outpatient surgery center in Cheboygan, and holds certification as a Primary Stroke Center. The Cheboygan location (address 740 S Main St, Cheboygan, MI 49721) is part of McLaren Northern Michigan’s two-office footprint, alongside its Petoskey HQ.
Comparing your options?
See other behavioral health clinics in Cheboygan, or search the full directory by insurance, ratings, and more.