| McLaren Locations Directory
Family Medicine • Cheboygan, MI
About
Summary: McLaren Northern Michigan, a 202-bed regional referral center based in Petoskey, serves 22 northern Michigan counties and the eastern Upper Peninsula with full-service care across most specialties, including cardiology, cancer, orthopedics, and neurosciences. It is a certified Primary Stroke Center and operates a network of primary and specialty clinics, plus an outpatient surgery center in Cheboygan. The two McLaren locations in Cheboygan and Petoskey are: - Cheboygan: 740 South Main Street, Cheboygan, MI 49721 - Petoskey (HQ): 416 Connable Avenue, Petoskey, MI 49770
Clinic Type
Family Medicine
Address
820 Arlington Ave, Ste. 258 Petoskey, MI 49770
Phone
(231) 487-9355
contactus@ksppharmacy.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye, Trustburn, and HealthLocator: 3.3 out of 5 stars (regional system average); 2.5 out of 5 (HCAHPS hospital rating/recommendation average)
- Birdeye (Cheboygan Family and Internal Medicine specific): 5 out of 5 stars (3)
Patients praise
- Some patients report pleasant and helpful experiences with specific nurses and care teams
- High satisfaction reported for specific family and internal medicine providers in Cheboygan
- Successful outcomes and supportive care mentioned by some maternity and surgery patients within the wider regional system
Common complaints
- Reports of unprofessional and dismissive staff interactions, particularly in the emergency department and among directory staff
- Concerns regarding billing practices and difficulty resolving insurance issues
- Negative feedback on wait times and perceived lack of thorough care or diagnostic testing in the ER
- Low scores in hospital cleanliness, quietness, and communication on HCAHPS surveys
"the people working here are unkind to the general public & would rather waste their energy treating you unbecomingly than actually provide you with any directory. i dread having to schedule an appointment because of the interactions i have with the operators over the phone & the employees at the desk."
— LocalityBiz (User Review)"Just wanted to give a shout out to all the nurses in the Cheboygan ER. They are an excellent group of people that take care of their patients as if they were family. They always uphold the motto of “Doing what’s best”."
— McLaren Official Website (Patient Story)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- McLaren Northern Michigan breaks ground on Cheboygan campus expansion — Jul 1, 2026
- Ground broken on McLaren Cheboygan ER expansion, renovation set for 2028 completion — Jun 26, 2026
- McLaren Northern Michigan set to begin $17M expansion in Cheboygan — Jun 23, 2026
- McLaren Northern Michigan breaks ground on $17M emergency department expansion – 9and10News.com — Jun 29, 2026
- McLaren Cheboygan emergency room to get $17 million renovation | WCMU Public Media — Oct 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Cheboygan
Summary: The page provides an overview of Mackinac Straits Health System (MSHS), a nonprofit hospital and healthcare provider based in St. Ignace, Michigan, founded in 1954. It operates as a medical practice with facilities in multiple locations and employs about 38 staff. Contact and basic details include the main address (1140 N State Street, St. Ignace, MI 49781), phone number (906-643-8585), and nonprofit status with ownership listed as private. The organization falls under hospitals/health care (SIC 80, 806; NAICS 62, 622). While the highlights reference multiple offices, the primary location tied to MSHS is St. Ignace, MI; no explicit connection to a “Rivertown Medical Clinic – Mackinac Straits Health System Cheboygan” is provided in the page content.
Alcona Health Center is a nonprofit Federally Qualified Health Center offering primary medical, behavioral health, dental, pharmacy, and recovery services. It operates 16 offices across northern Michigan, including a Cheboygan location, and uses a patient-centered medical home model to provide quality care regardless of ability to pay. Established in 1978 and headquartered in Alpena, MI, the organization emphasizes accessible, community-focused healthcare with locations in Cheboygan and surrounding areas.
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