Cheboygan Campus Medical Care - Alcona Health Center
Primary Care • Cheboygan, MI • Since 1978
About
Alcona Health Center is a nonprofit Federally Qualified Health Center delivering comprehensive medical, behavioral health, dental, pharmacy, and recovery services across 16 offices in northern Michigan and the eastern Upper Peninsula. The Cheboygan location is part of their network, aligned with their patient-centered medical home model and mission to provide quality care regardless of ability to pay. Founded in 1978 and headquartered in Alpena, MI, the organization serves as a community healthcare provider with a focus on accessible, integrated services.
Clinic Type
Primary Care
Address
Cheboygan Campus, – exact street address not provided in excerpt
Phone
(231) 627-7118
status@healthmark-group.com
Opening Hours
Mon – Fri: 7:30 a.m. – 5:30 p.m.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Current Offers
Same Day and Next Day Appointments (Open to the Public) — null
FAQs
What services are available?
Medical, Behavioral Health, Care Management, Community Health Worker, Dental, Lab Services, MAT/Substance Use Disorder Treatment, Wellness Classes, Tele-psychiatry, Translation/Interpretive Services.
Hours of Operation
Mon – Fri: 7:30 a.m. – 5:30 p.m. Same Day and Next Day Appointments are Available – Open to the Public. You Do Not Need to be an Established Patient to Use this Service. New Patients are Always Welcome!
After Hours Care
Established patients at Alcona Health Center have access to a member of our After-Hours Care Team whenever the office is closed. This includes evenings, weekends, and holidays. Simply phone us at (231) 627-7118 and select option 8 for “access”. For more information on accessing care while we are closed click here – After Hours Care
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz community business listings: Generally high ratings from several reviewers, though individual experiences vary significantly (Multiple individual reviews available across various community business listings; no aggregate score provided)
Patients praise
- Appreciation for caring and thorough doctors who take time to listen to patient concerns
- Staff described as friendly and accommodating in several instances
- Reports of prompt and attentive care with rare long waiting times
- Effective handling of medical issues and swift action taken when problems arise
- Success stories from patients who switched to the center and felt satisfied with their new providers
Common complaints
- Complaints regarding administrative staff incompetence, including scheduling errors and failure to take responsibility for mistakes
- Allegations of unprofessional behavior among staff, such as gossiping about patients and workers
- Reports of poor management in certain departments
- Dissatisfaction with billing practices and administrative responsiveness regarding records and insurance coordination
- Specific patient complaints regarding interactions with a particular provider, including claims of inappropriate questioning and lack of personalized, compassionate care
"The doctors are so caring and same with the staff, they give you the best treatments possible for whatever reason you are not feeling well. My husband and I are very pleased with the health care that we receive here at Alcona Health Center Cheboygan Campus."
— Patient Review (LocalityBiz)"The staff are unprofessional. Can hear them gossiping about patients and workers down the hall. Clearly very poorly managed by Dawn Melching."
— Patient Review (LocalityBiz)"Dr. Kazenowskis office staff is incompetent. They called me to make an appointment but when I showed up they said I didn't have an appointment... the receptionist refused to accept responsibility and tried to make their mistake mine."
— Patient Review (LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- McLaren Northern Michigan breaks ground on Cheboygan campus expansion — Jul 1, 2026
- McLaren Northern Michigan set to begin $17M expansion in Cheboygan — Jun 23, 2026
- CenteringPregnancy program now available for expecting parents | News, Sports, Jobs - The Alpena News — Mar 24, 2026
- McLaren Northern Michigan to receive $14 million state grant for Cheboygan emergency room – 9and10News.com — Oct 10, 2025
- McLaren Cheboygan emergency room to get $17 million renovation | WCMU Public Media — Oct 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Cheboygan
Summary: Rivertown Medical Clinic is associated with Mackinac Straits Health System (MSHS), a nonprofit health system based in St. Ignace, Michigan. MSHS operates as a hospital/healthcare provider with multiple offices in the United States and is headquartered at 1140 N State Street, St. Ignace, MI. The organization focuses on local access to quality healthcare and employs about 38 people. If you’re looking for Rivertown Medical Clinic specifically in Cheboygan, this facility may be part of or connected to MSHS’s broader network, but the available information confirms four U.S. offices under MSHS, including St. Ignace locations, with no explicit Cheboygan address listed. For precise Cheboygan clinic details or to confirm a Rivertown Medical Clinic affiliation, consider contacting MSHS directly at (906) 643-8585 or visiting their homepage.
McLaren Northern Michigan – Cheboygan Family & Internal Medicine - Location: 740 South Main Street, Cheboygan, MI 49721 - Part of McLaren Northern Michigan, a 202-bed regional hospital headquartered in Petoskey, serving 22 counties in northern Lower Michigan and parts of the Upper Peninsula - Services: Family medicine and internal medicine with access to the hospital’s full-range specialties and diagnostic services - Network: Integrated with McLaren Northern Michigan’s primary care and specialty clinics, including an outpatient surgery center in Cheboygan - Notes: McLaren Northern Michigan is a certified Primary Stroke Center and a nonprofit healthcare provider employing ~351 staff
Comparing your options?
See other primary care clinics in Cheboygan, or search the full directory by insurance, ratings, and more.