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About

Summary: CHCB, Inc. (Community Health Center of Buffalo) outlines plans to begin providing confidential Family Planning services at its Cheektowaga location. The center offers comprehensive, low- or no-cost primary and preventive care across Buffalo, Niagara Falls, Cheektowaga, and Lockport, NY, with services including family planning, women’s health, pediatric and adult medicine, dental, behavioral health, and more. They accept most insurances and provide sliding-scale options to ensure access regardless of ability to pay. The organization focuses on reducing health disparities through culturally sensitive care in a teaching-clinic environment.

Clinic Type

Family Planning

Address

Cheektowaga health center, 934 Cleveland Dr, Buffalo, NY 14225; Lockport health center, 38 Heritage Ct, Lockport, NY 14094

Phone

716-986-9199 (Press 9)

Email

nforgione@chcb.net

Opening Hours

Cheektowaga center: every other week, 8 AM–5 PM (starting Sept 8, 2022). Lockport center: every other week, 8 AM–5 PM (starting Sept 12, 2022).

Services Offered

  • Family Planning
  • Preventive Health
  • STI Testing & Treatment
  • Birth Control
  • Pregnancy Testing & Options Counseling
  • Well-woman Exams
  • Breast and Cervical Cancer Screening
  • Infertility Screening
  • Preconception Care
  • Rapid HIV Testing & Prevention Counseling
  • Treatment of Vaginal Infections
  • Depression screenings
  • Alcohol and tobacco use screenings
  • Domestic violence screenings
  • Birth control access for 18+ without parental consent (confidential testing/treatment)

Team

  • Marna Taylor — Director of Family Planning

Insurance & Payment

Languages Spoken

FAQs

What services are offered under CHCB, Inc. Family Planning Services?

A broad range of teen-friendly and preventive services including birth control (all FDA-approved methods, including implants & IUDs), pregnancy testing & options counseling, STI testing & treatment, rapid HIV testing & prevention counseling, treatment of vaginal infections, well-woman exams & breast and cervical cancer screening, preconception care, infertility screening, and screenings for depression, alcohol and tobacco use, and domestic violence.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Indeed.com: 1.8 out of 5 stars (based on employee reviews) (40 reviews)

Patients praise

  • commitment to non-judgmental and confidential care
  • accessibility for underserved populations including teens and LGBTQ+ individuals
  • inclusive of patients regardless of ability to pay or insurance status
  • comprehensive range of services including family planning, GYN, and preventative care

Common complaints

  • reports of chaotic work environment
  • allegations of poor management practices
  • concerns about staff treatment and turnover
  • claims that some patient care issues are due to poor internal operations

"They pretend to care about the patients, but it’s just for appearances. The patients are great and really in-need of care. It’s poorly run and it’s the patients that suffer."

Indeed.com employee review

"The Community Health Center of Buffalo, Inc. (CHCB, Inc.) is dedicated to offering caring, non-judgmental, and confidential family planning services to low-income teens, women, men, and LGBTQIA+."

CHCB, Inc. official announcement

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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