Locations | Kaleida Health Laboratories | Buffalo, NY
Laboratory Services • Cheektowaga, NY • Since 1998
About
Kaleida Health is a nonprofit, the largest healthcare provider in Western New York, operating five hospitals in the Buffalo–Niagara Falls metro area. Headquartered in Buffalo, NY, it employs about 2,267 staff and generates roughly $1.8B in annual revenue. The network began in 1998 (formerly Millard Fillmore Health System) and includes facilities in Buffalo and surrounding areas. While the provided page emphasizes overall network information, specific details about Kaleida Health Laboratories or the Cheektowaga location are not listed in the excerpt. For precise lab locations in Buffalo, NY, and Cheektowaga, please visit Kaleida Health’s official sites or contact their main offices.
Clinic Type
Laboratory Services
Address
726 Exchange St., Suite 220, Buffalo, NY 14210, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5/5 (Overall Kaleida Health brand) (297 reviews)
- Birdeye: 3.5/5 (Specific Blood Draw Lab location) (8 reviews)
Patients praise
- Frequent praise for fast, efficient service compared to competitors like Quest Diagnostics
- Professional, friendly, and compassionate staff members
- Convenient walk-in availability with no appointment necessary
- Ease of access and parking at many locations
- Timely processing and reporting of lab results to providers
Common complaints
- Occasional reports of long wait times at some locations
- Isolated complaints regarding phlebotomy technique and discomfort during blood draws
- Concerns about punctuality, specifically clinics not opening at the scheduled start time
- Some locations occasionally closing for lunch, which can disrupt service hours
"Kaleida Health Blood Draw Laboratory on Union is consistently described as a fast and efficient alternative to other labs. Multiple reviews highlight very short wait times, with patients often reporting being in and out within 5 to 15 minutes as a walk-in."
— Loc8NearMe"Technician damaged the vein during the procedure... caused considerable discomfort and bruising afterward."
— LocalityBiz"Clinic is supposed to open at 8am... Well into 830a and no one was even there... Unacceptable."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaleida Health Laboratory Blood Draw - Buffalo, NY - MapQuest — Jan 4, 2026
- Closings | Kaleida Health | Buffalo, New York — May 25, 2026
- Kaleida Health Cancer Care | Buffalo, NY — Dec 17, 2025
- Kaleida Health hiring Data Entry Clerk in Cheektowaga, NY | LinkedIn — May 29, 2026
- Kaleida Health expands weight management services to Williamsville — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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