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Clinic Type

Psychiatry and Mental Health Counseling

Address

New York 14225 (Cheektowaga, NY)

Phone

+17163913626

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Psychiatry
  • Psychiatric Nurse Practitioner services
  • Medication management
  • therapy or counseling (where appropriate)
  • evaluation and diagnosis

Team

  • Karla Shaw — Psychiatrist (implied by listing)
  • Natasha Manning, DNP, PMHNP-BC, PMHNP-BC — Psychiatric Nurse Practitioner, DNP, PMHNP-BC, owner

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Tebra: 5.0/5.0 (for Pamela Almeter, NP) (206 reviews)
  • Tebra: 4.8/5.0 (for Dr. Danielle Esposito, PMH-NP) (1 review)

Patients praise

  • providers described as caring, dedicated, and good listeners by some patients
  • positive outcomes for mood and depression management mentioned by select patients
  • availability of providers who are board-certified and recognized for clinical expertise
  • some offices noted for having quiet, relaxing, or accommodating environments

Common complaints

  • reports of unprofessionalism and poor communication by office staff
  • claims of delayed or missed medication refills leading to patient distress
  • complaints about difficulty in scheduling appointments or last-minute cancellations
  • dissatisfaction with medication management practices, including perceived over-medication or unwillingness to adjust dosages
  • perceived lack of follow-up and care during crises or emergencies

"Was so disappointed in the lack of care here. Never have I ever dealt with such an unprofessional office that just ignores their patients. I submitted a refill request on the patient portal, left countless messages & all calls/requests went unanswered."

LocalityBiz review of Williamsville Psychiatry, PLLC

"I have gone here now for several years to see Dr. Cartagena and have never encountered any issues with reception staff... Anytime I've put requests in for refills on the portal or sent a message to my provider, it's usually done same day or next day."

LocalityBiz review of Suburban Psychiatric Associates

"Dr. Brown has been my psychiatrist for three years and I have not one complaint about her. She is very caring, concerned, and dedicated. She helps and guides me and does not over medicate as so many psychiatrist tend to do."

Vitals review of Dr. Betty Brown

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The Community Health Center of Buffalo, Inc. (CHCB) is a private nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with seven offices across the U.S., including Cheektowaga. It delivers comprehensive, low-cost or free/preferred-fee care to the underserved, accepting most insurances. Key services include Adult and Family Medicine, Geriatric and Pediatric Medicine, Women's Health, Family Planning, Dental, Nutrition, Behavioral Health, Physical Therapy, Clinical Pharmacy, and more. CHCB operates clinics in Buffalo, Niagara Falls, Cheektowaga, and Lockport, offering patient forms, online forms, and appointment scheduling. The organization emphasizes culturally sensitive, preventive and primary care, aiming to reduce health disparities. Contact: info@chcb.net; Phone: 716-986-9199. Address relevant to Cheektowaga: Cheektowaga location is part of CHCB’s seven-office network.

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