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Clinic Type

Optometry

Address

Phone

2059804530

Email

support@demandforce.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Eye care services
  • Comprehensive eye exams
  • Eye emergencies (pink eye)
  • Myopia control for children
  • Management of ocular diseases
  • Pediatric eye exams
  • Vision therapy
  • Glasses & contacts
  • Contact lenses (soft, including custom designed)
  • Full eye exams
  • Vision care (eye care experts)
  • Optical services
  • Eye and vision disorders treatment
  • Lenses and frames

Team

  • Dr. Jessica Palmer — Optometrist
  • Dr. Rena Lewis — Optometrist

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8 out of 5 stars (263 reviews)
  • Healthgrades: 4.4 out of 5 stars (8 reviews)
  • Google My Business (via regional aggregator): 4.8 out of 5 stars (180 reviews)

Patients praise

  • Thorough eye exams
  • Friendly and knowledgeable staff
  • Professional and engaging demeanor with children and families
  • Efficient service and quick turnaround times

Common complaints

  • Reports of incomplete exams
  • Concerns regarding lack of trust in provider decisions
  • Difficulties with scheduling appointments
  • Allegations of failure to listen or explain conditions properly
  • Complaints about staff friendliness

"Dr Palmer is very thorough with her exams and goes above and beyond to provide you with the best eye care possible."

Birdeye review

"Dr. Palmer cannot be trusted and does not do a complete exam on her patients."

Healthgrades review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The Beth Israel Deaconess Medical Center (BIDMC) is a nonprofit, Harvard Medical School teaching hospital based in Boston, formed in 1996 from the merger of Beth Israel Hospital and New England Deaconess Hospital. It is a major research institution with nearly $200 million in annual NIH funding, more than 850 active sponsored projects, and 200 clinical trials. BIDMC is a founding member of Beth Israel Lahey Health and operates as a large healthcare provider with about 7,153 employees, annual revenue around $3.1 billion, and extensive patient care, education, and research activities. Primary contact: custserv@bidmc.harvard.edu; main phone: 617-667-7000. Address: 330 Brookline Ave, Boston, MA 02215.

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