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Clinic Type

Pediatrics

Address

MGH Chelsea Health Center (adolescent & pediatric practice)

Phone

617-889-8520

Email

giving@mgb.org

Opening Hours

8:30 am – 5 pm (phone line for referrals)

Website

https://www.massgeneral.org/children/primary-care/mgh-chelsea-adolescent-and-pediatric-practice

Telehealth

Patient Gateway online portal available for secure messaging, lab results, bills, referrals and appointments (telehealth not explicitly specified, but Patient Gateway access mentioned)

Emergency Care

24-hour coverage after hours and on weekends with on-call pediatricians

Services Offered

  • Primary care
  • Preventive care
  • Health maintenance
  • Maintenance of immunizations
  • Laboratory services
  • X-rays
  • Mental health counseling (some)
  • Care coordination
  • Adolescent medicine
  • Newborn care
  • Newborn screening coordination
  • Urgent care
  • Routine care
  • Sick visits
  • Referral coordination
  • Online patient portal (Patient Gateway)
  • 24/7 on-call coverage
  • Specialist referrals
  • Well-child visits
  • Developmental surveillance

Technology & Equipment

  • Patient Gateway
  • Electronic medical communication
  • Lab tests
  • X-rays

Team

  • MGH Chelsea Adolescent & Pediatric Practice team — Primary care providers and support staff

Insurance & Payment

—

Copayments due at visit, Patient Gateway (for secure messaging and e-bill)

Languages Spoken

  • English
  • Spanish
  • sign language
  • other interpreters available

FAQs

What ages are served?

Birth to age 21.

How can I sign up for Patient Gateway?

Staff will help you sign up; ask during visit or contact office.

How can I enroll or access Patient Gateway?

Sign up for our online patient portal: Patient Gateway. You can send secure questions, check lab results, pay bills, request refills, referrals, and appointments via Patient Gateway; staff can help sign up.

When should I call about appointments or referrals?

Call 617-889-8520 as early as possible for sick visits or referrals; a nurse will get back to you within 1 hour.

What are the after-hours services?

We have 24-hour coverage after hours and on weekends with nurses available; a pediatrician is on call for backup.

What should I bring to the appointment?

Arrive 15 minutes prior to your appointment to complete registration; bring your child’s insurance card and any required co-pay.

How do I cancel or reschedule?

Please call 24 hours in advance to cancel or reschedule.

Social Media

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Photos

MGH Chelsea Adolescent & Pediatric Practice — Pediatrics clinic in Chelsea, MA — photo 1MGH Chelsea Adolescent & Pediatric Practice — Pediatrics clinic in Chelsea, MA — photo 2MGH Chelsea Adolescent & Pediatric Practice — Pediatrics clinic in Chelsea, MA — photo 3MGH Chelsea Adolescent & Pediatric Practice — Pediatrics clinic in Chelsea, MA — photo 4

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for Dr. Wanda Gonzalez): 3.5/5 (based on 2 reviews) (2)
  • Birdeye (for MGH Chelsea Healthcare Center): 3/5 (based on 31 reviews) (31)

Patients praise

  • Many patients express high appreciation and trust for specific pediatricians and medical providers
  • Providers are often described as caring, professional, and accurate in their assessments

Common complaints

  • Long wait times and difficulty scheduling appointments
  • Reports of unprofessional, rude, or dismissive staff in administrative or nursing roles
  • Frustrations with administrative processes such as referral handling, copy services, and appointment cancellations
  • Concerns regarding parking availability and facility accessibility

"Dr. Wanda Gonzalez is an amazing and caring Physician! Her assessment skills were sharp and accurate... Dr. Gonzalez and MGH Chelsea staff took such great care of our son."

— Healthgrades review

"They are ALWAYS running late.one time I had to wait for almost two hours with no prior notice or call. It’s so frustrating."

— Localitybiz review

"Our pediatrician, Dr. Guglietta, is so nice, friendly and helpful. I really love going to her... I go out of my way to see her because I like her."

— Unilocal review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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