Beth Israel Deaconess Medical Center – Chelsea
Specialty Care • Chelsea, MA • Since 1996
About
Beth Israel Deaconess Medical Center (BIDMC) is a nonprofit teaching hospital in Boston, affiliated with Harvard Medical School and a founding member of Beth Israel Lahey Health. Resulting from the 1996 merger of Beth Israel Hospital and New England Deaconess Hospital, BIDMC is a major biomedical research center with nearly $200 million in annual NIH funding, over 850 active sponsored projects, and about 200 clinical trials. The center employs around 7,153 staff and operates as a leading nonprofit hospital delivering patient care, medical education, and research. Key details: - Location: 330 Brookline Ave, Boston, MA 02215 - Affiliation: Harvard Medical School - Beds: (portfolio shows multiple dynamic figures; BIDMC is a major hospital) - Industry: Hospitals and Health Care; Nonprofit - Website: bidmc.org - Contact: 617-667-7000 - Notable facts: One of the top NIH biomedical research fund recipients among independent teaching hospitals; established clinical research centers on site since 1973.
Clinic Type
Specialty Care
Address
Chelsea, MA (Chelsea/Revere border; serves Chelsea and surrounding towns)
Phone
617-975-6096
patientrelations@bidmc.harvard.edu
Opening Hours
Mon-Fri 8:00 am – 5:00 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Find a Doctor
Locates BIDMC providers including specialty care physicians.
Pay a Bill
Access to billing and financial services.
Go to Patient Portal
Link to patient portal for records and communication.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (for Urgent Care): 4.4 out of 5 stars (54 ratings)
Patients praise
- High quality of care provided by doctors and nurses
- Helpful and kind medical staff during direct patient care
- Clean, well-maintained facility
- Convenient location for multiple medical services and specialists
- Positive experiences with specific urgent care and prenatal services
Common complaints
- Long wait times, both in-office and on the phone
- Reports of rude, dismissive, or unprofessional front desk and nursing staff
- Difficulty scheduling appointments, particularly for specific departments like OBGYN
- Poor communication regarding appointment delays
"They provide exceptional service at the Urgent Care in Chelsea BIDMC. They were very caring and spent a long time with me. Dr. Balsari provide excellent care and the nurse was very nice."
— A Better Place Reviews"The wait is ridiculous; both in the office and on the phone. And when you finally get an answer, they are so rude and dismissive and hang up so fast after you spent 30 minutes on hold."
— LocalityBiz ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beth Israel Deaconess Medical Center Nationally Recognized for High-Quality Stroke Care | Beth Israel Deaconess Medical Center — Aug 1, 2025
- Beth Israel Deaconess Medical Center Welcomes New Board Members | Beth Israel Deaconess Medical Center — Nov 26, 2025
- Beth Israel to borrow $1.1B for new Dana-Farber cancer hospital – NBC Boston — Aug 4, 2025
- Dr. Ailis M. Tweed-Kent, MD - Internal Medicine Physician in Chelsea, MA — May 14, 2026
- BILH Provides Expanded HIV and STI Testing to Sexual Assault Survivors | Beth Israel Lahey Health — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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