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Chelsea Community Health Center Urgent Care

Urgent Care • Chelsea, MA

About

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Clinic Type

Urgent Care

Address

Chelsea Community Health Center Urgent Care

Phone

617-884-8300

Email

giving@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.massgeneral.org/locations/chelsea/urgent-care

Emergency Care

If you require complex evaluation, hospitalization, are in labor or need surgery, please seek care at your local emergency room or acute-care hospital.

Services Offered

Urgent care services for children and adults
Evaluation and treatment of most common illnesses
Stitching minor cuts
Splinting broken bones
Laboratory services
Radiology services including x-rays and ultrasounds; CT and MRI available on a non-emergent basis
Administration of IV fluids and some IV medications
Referral for additional services

Technology & Equipment

X-ray
Ultrasound
CT (non-emergent)
MRI (non-emergent)
IV therapy

Insurance & Payment

Most major health insurance carriers
Managed care plans
Medicaid

Does not accept BMC HealthNet Plan or Network Health Forward (Commonwealth Care)

Languages Spoken

Spanish
other languages via interpreters

Pricing

Licensed hospital facility; visits processed as outpatient hospital visits; may result in higher copayments and deductibles

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Aggregated review data (MGH Chelsea Urgent Care): 3.1/5 (63)
Solv Health: 2.0/5
Birdeye (MGH Chelsea Healthcare Center): 3.0/5 (31)

Patients praise

Quick and efficient service for some patients
Professional and knowledgeable clinical staff (doctors and nurses)
Compassionate care provided by specific medical personnel
Ease of access to records for existing MGH system patients

Common complaints

Billing and insurance issues (excessive or unexpected bills)
Staff unhelpfulness, rudeness, and lack of compassion
Difficulty reaching the facility by phone and long hold times
Challenges scheduling appointments and processing referrals
Perception that the focus is on profit over patient care

"From the Beginning starting with check-in... to the doctor and nurses who I’ve seen, I can’t say enough about them. They have helped me with so many medical concerns and they were so kind and considerate."

— LocalityBiz Review

"I received a bill for $3,875, I immediately called billing, only to be told they hadn’t even submitted the bill to my insurance yet... I’ve spent countless hours fighting this... I will never return to this location."

— Aggregated review source

"Always issues with the phone when they do not answer... I've waited up until a half hour just for them to answer and say can you please hold again it's absolutely ubsurd."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Trinity Health and Chelsea Hospital Receive $350,000 Grant - The Sun Times News — Jul 25, 2025
automotive trend center: U-M health system doubling its bed capacity at Chelsea Community Hospital — Jun 22, 2026
Behavioral health urgent care centers available in Massachusetts. – NBC Boston — Jul 6, 2026
Reps. Giannino and Garcia Join Legislative Effort to Strengthen Fiscally-strained Health Care Institutions – Chelsea Record — Sep 24, 2025
Trinity Health Michigan Names New Chief Clinical Officer - The Sun Times News — Aug 8, 2025

Information sourced from the clinic's website as of July 11, 2026.

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