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Clinic Type

Psychiatry

Address

7th Street between Elm and Cedar Streets, behind Emmanuel Lutheran Church, Cheney, WA

Phone

509-235-6151

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 7:30am - 5:00pm Saturday: 8:00am - 4:00pm Walk-in hours: Monday - Friday: 8:00am - 5:00pm Saturday: 8:00am - 4:00pm

Telehealth

Same-day or next-day visits — in-person or virtual — available for primary care; information about psychiatry telehealth not explicitly stated on the page

Emergency Care

Emergency: If you are experiencing a life-threatening emergency, call 911.

Services Offered

  • Family Medicine
  • Laboratory
  • Medical Imaging
  • Pediatrics
  • Walk-in Clinic
  • Diabetes education (diabetes education center)
  • Same-day primary care
  • Urgent care (nearby)
  • Student health services (Eastern Washington University)

Technology & Equipment

  • Laboratory services
  • Medical Imaging equipment

Insurance & Payment

Languages Spoken

FAQs

Same-day primary care

Need to see a primary care provider quickly? Same-day or next-day visits — either in-person or virtual — are available to both new patients and established patients (those who have seen a MultiCare primary care provider within the last three years). Appointments are offered on a first-come, first-served basis and may fill quickly during high-demand times. Please call the clinic for same-day hours and appointment availability.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8 out of 5 stars (300 reviews)
  • Yahoo Local: 2.5 out of 5 stars

Patients praise

  • excellent, friendly service from some doctors and nursing staff
  • positive experiences with primary care providers
  • clean environment reported in some cases

Common complaints

  • reports of doctors not listening to patients
  • long wait times, particularly for walk-ins later in the day
  • complaints regarding confusion or disagreements about services offered (e.g., urgent care vs. primary care)
  • unprofessional or uncaring attitudes reported by some patients

"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"

Yahoo Local User Review

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."

Yahoo Local User Review

"Went here for surgery and I have nothing but good things to say about this place. The nurses went and beyond to make sure I was comfortable. very clean environment."

Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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