General Surgery | Physicians' Clinic of Iowa | Eastern Iowa
General Surgery • Cherokee, IA • Since 1997
About
Physicians’ Clinic of Iowa (PCI) is a large, independent multispecialty medical group based in Cedar Rapids, IA (founded 1997). It employs over 80 physicians, surgeons, and providers across more than 80 specialties/subspecialties, including general surgery and spine, orthopedics, urology, ENT, plastic surgery, and more. PCI operates the Medical Pavilion for on-site imaging, labs, and infusion, with inpatient and surgical care at Cedar Rapids hospitals, the Surgery Center Cedar Rapids, and other community centers. The clinic emphasizes round-the-clock on-call coverage and patient-focused outcomes, and serves Eastern Iowa with multiple offices (HQ and additional Cedar Rapids locations).
Clinic Type
General Surgery
Address
202 10th Street SE, Cedar Rapids, IA 52403, US
Phone
(319) 362-5118
portalsupport@pcofiowa.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Paul Renz): 5.0/5.0 (11)
- WebMD (Dr. Robert Keating): 4.0/5.0 (10)
Patients praise
- Courteous staff reported in some departments
- Comprehensive and specialty medical care offered
- Strong patient satisfaction in specific departments like Pediatrics
Common complaints
- Billing and collection issues
- Negative bedside manner reported for specific providers
- Contractual disputes with insurance payers affecting patients
- Poor communication regarding appointments and follow-up
"Do not use him. My hernia was twice as bad after he did the mergery for repair. He also has terrible bedside manner"
— WebMD Review for Dr. Robert Keating"If I could give zero stars, I would. This was hands-down the worst experience I’ve had in healthcare, both medically and financially."
— LocalityBiz Review for PCI Family MedicineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cherokee Regional Medical Center John Armstrong — Apr 1, 2026
- Surgery — Apr 1, 2026
- Current UnityPoint Accountable Care Network Participants — Nov 15, 2025
- PCI Neurology Provides Coverage at St Lukes | PCI | Eastern Iowa — Sep 15, 2025
- Mercy Cedar Rapids earns national recognition for outpatient orthopedic surgery — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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