Plains Area Mental Health Center - Serving Northwest Iowa
Psychiatry • Cherokee, IA • Since 1972
About
Plains Area Mental Health Center is a nonprofit mental health provider serving Northwest Iowa since 1972. Headquartered in Le Mars, IA, it operates 16 offices across the region (including Le Mars, Orange City, Cherokee, Spirit Lake, Denison, Lake City, Sac City, Emmetsburg, Rock Rapids, and more). The organization employs about 30 staff and generated roughly $21.8 million in annual revenue. It emphasizes affordable, high-quality mental health services, patient confidentiality, dignity, and growth potential for clients. Services are available to people of all ages across its multiple Iowa locations.
Clinic Type
Psychiatry
Address
Plains Area Mental Health Center, 180 10th St. SE, Suite 201, P.O. Box 70, Le Mars, Iowa 51031
Phone
712.546.4624
contact@pamhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Payment portal/online payments, in-person payment at locations, Make a Payment, payment portals from links list
Languages Spoken
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FAQs
First-Time Visitors
Come visit us at an Open Access location for same-day service or make a referral online.
To provide affordable quality mental health services to the people of the communities we serve, respecting each individual’s dignity, worth, and potential for growth. Ensuring an environment of confidentiality and dedication — we put our people first.
(Policy statement; no FAQ-style question/answer provided in the text)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org: 3.83/5 (Recovered.org Trustscore)" (N/A (Trustscore based)")
- WebMD: 1/5" (1 review")
Patients praise
- Accessible walk-in support and crisis response services
- Staff described by some patients as compassionate and welcoming
- Inclusive environment serving diverse age groups and backgrounds
- Appreciated for providing essential mental health services to the Northwest Iowa community
Common complaints
- Complaints regarding poor customer service, including difficulty with phone communication, unreturned messages, and long wait times
- Concerns about treatment focus being centered on medication rather than therapy
- Negative reports from some former employees regarding work culture, management, and internal environment
"Simply terrible customer service. It took 20+ phone calls, multiple hang-ups, multiple unreturned messages..."
— Yelp user review"It is a very bad place. I would not recommend this place to anyone. They have terrible counselors and weird policies. They do not care about you unless they can put you on medication."
— WebMD user review"There was a day I completely broke down. I hadn’t planned on going in, but I walked through their doors anyway. I didn’t have an appointment, but they didn’t turn me away. That’s what it means—they saw me immediately. That one unplanned visit kept me from giving up."
— TimesHealthMage featured testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Plains Area Mental Health receives accreditation | Sentinel | nwestiowa.com — May 11, 2026
- Turning Point Crisis Home Celebrates it’s 10th Year of Service to Northwest Iowa | Sentinel | nwestiowa.com — Feb 20, 2026
- Youth Mental Health First Aid Training is being offered in NW Iowa in June — May 28, 2026
- Cherokee County Suicide Prevention Coalition hosts mental health panel — Jan 29, 2026
- Local suicide prevention coalition continues lifesaving work — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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