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Clinic Type

Laboratory Services

Address

1987 South Military Highway, Suite B, Chesapeake, VA 23320-4422

Phone

Main phone: not provided; Main number: not provided

Email

Opening Hours

Mon-Fri 8:00 a.m. to 3:00 p.m. (Lab service hours also listed: Mon 7:00 a.m.–7:00 p.m.; Sat/Sun closed)

Telehealth

Virtual visits by appointment only

Services Offered

  • Laboratory and pathology
  • clinical and diagnostic testing
  • cytopathology
  • surgical pathology
  • blood tests
  • urine tests
  • tests for infectious diseases
  • walk-ins accepted
  • no appointment or referral needed for lab services
  • orders must be placed by provider for type of labs

Insurance & Payment

Languages Spoken

FAQs

Walk-ins accepted?

Yes

Referral required?

No

No appointment or referral is needed for lab services, but orders must be placed by provider for the type of labs needed.

This indicates that lab services can be done without an appointment or referral, but provider orders are required for specific lab tests.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.2 out of 5 stars (based on 5 reviews) (5)

Patients praise

  • Modern, state-of-the-art facility designed to improve access for Southside veterans
  • Staff described by some patients as professional, compassionate, and dedicated to veterans
  • General appreciation for the convenience of a Southside location, reducing the need to cross bridges or tunnels to Hampton

Common complaints

  • Persistent staffing shortages and recruitment challenges, with many positions remaining vacant despite ongoing hiring efforts
  • Patients report having to travel to the Hampton VAMC for tests or procedures unavailable at the Chesapeake clinic
  • Broader concerns regarding burnout among staff and federal hiring constraints impacting local operations
  • Past reports of appointment scheduling delays and communication issues within the Hampton VA system which the new clinic aimed to alleviate

"As a veteran, I truly appreciate the care and respect I received at this clinic. From check-in to the actual appointment, the staff was professional, compassionate, and understanding of the unique needs veterans face."

Birdeye Review

"I go to see my doctor, who is now at the Chesapeake clinic. If he says, Susan, I want you to get a scan for this... I gotta go all the way up to Hampton. People are scared. They're concerned and they're pissed off, very honestly."

WHRO News (Testimony of retired Master Chief Petty Officer Susan Hippen)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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