Adult Mental Health
Behavioral Health • Chester, PA • Not specified on page locations
Clinic Type
Behavioral Health
Address
Adult Mental Health Administrative Office, Delaware County Department of Human Services
Phone
610-713-2365
HumanServices@DelcoHSA.org
Opening Hours
8:30 AM – 4:30 PM Monday through Friday
Telehealth
Not specified on page
Emergency Care
24/7 crisis services and support; Delaware County Crisis Connections Team: 1-855-889-7827; PA Crisis Text Line: Text 'PA' to 741741; Crozer-Chester Crisis Center: 1 Medical Center Blvd Chester, PA 19013 610-447-7600
Services Offered
Team
Insurance & Payment
For individuals with Medical Assistance insurance, contact CCBH Delaware County Member Services.
Not specified on page
Languages Spoken
FAQs
What are the crisis resources available in Delaware County?
24/7 crisis services and support; Crisis Connections Team, Peer Support Warm Line, PA Crisis Text Line, and local crisis centers (e.g., Crozer-Chester Crisis Center) with contact numbers.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Care Quality Commission (CQC) Community Mental Health Survey 2025: Overall experience score of 7.3/10 based on 2025 survey data (241 survey respondents)
Patients praise
- Staff demonstrate kindness and compassion in interactions
- Good oversight and management of high-risk cases through structured meetings
- Active engagement in gathering patient feedback to drive service improvements
Common complaints
- Difficulty accessing services or getting timely support
- Lack of continuity of care and frequent changes in clinicians
- Feeling ignored or dismissed by staff during crises
- Concerns regarding administrative efficiency and communication gaps
- Large caseloads impacting the depth of care provided
"I would give 0 stars if I could... This is the worse part of the nhs system I have ever been in contact with. If you did not need mental health support before contacting them you surely will afterwards."
— LocalityBiz public review"I was already struggling mentally, and came under the 'care' of the Home Treatment Team. I felt messed about and ignored the whole time. Discharged without any real help, and generally feeling more depressed."
— Care Opinion reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chester's new £3.5m mental health crisis centre revealed | Wirral Globe — Oct 11, 2025
- New specialist mental health hospital opens to Mums, babies and families across Cheshire - Chester's Dee Radio — Dec 17, 2025
- Council unveils plans for 400-unit specialist housing development | Local News | News | Chester Nub News | by Dherran Titherington — Sep 5, 2025
- Michelle D. — Mar 27, 2026
- Ruth Imber — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Chester
Summary: Accessing Services on the Chester County, PA official website provides information and guidance on how residents and visitors can connect with county services. The page likely covers how to access public records, social services, permits, registrations, and other county programs administered by the government of Chester County, Pennsylvania. It may include contact details, office locations, hours, and online portals to request services or support. If you’re seeking a specific service, use the site’s search or the “Accessing Services” section to navigate to the relevant department (e.g., county clerk, social services, permits, or registrar).
Haven Behavioral Hospital of West Chester is a private 72-bed inpatient and outpatient mental health facility in West Chester, PA, serving adults 18+. Founded in 2023, it specializes in high-acuity and complex-need cases, offering inpatient psychiatric hospitalization and an Outpatient Wellness Center with partial hospitalization and intensive outpatient programs. The hospital focuses on safe, structured care for individuals experiencing self-harm risk, harm to others, active psychosis, or severe impairment, and is part of Haven Behavioral Healthcare. Contact: 484-835-2052 / 484-823-0987; email haven-wch-info@havenllc.com.
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