Chester Clinic, Steeleville Family Practice | Memorial Hospital Cheste
Family Medicine • Chester, IL • Since 1962 • 2 (Chester Clinic and Steeleville Family Practice) locations
About
Memorial Hospital (Chester, IL) is a nonprofit Critical Access hospital serving southwestern Illinois. It operates two rural health clinics in Chester and Steeleville, offering family medicine and other healthcare services through a network of 6 offices in the area. Key facts: - Founded: 1962; Headquarters: Chester, IL - Services: Rural health clinics in Chester and Steeleville; focus on high-quality, compassionate care - Location highlights: 1900 State St, Chester (HQ); Steeleville clinic at 602 W. Shawneetown Trail - Contact: 618-826-4581 - Website: mhchester.com - Status: Active nonprofit; Private ownership If you’re specifically looking for “Chester Clinic, Steeleville Family Practice,” this hospital group supports rural family medicine through its Steeleville and Chester locations.
Clinic Type
Family Medicine
Address
Chester Clinic/Steeleville Family Practice (Memorial Hospital Chester system)
Phone
+1-618-826-4581
hrdept@mhchester.com
Opening Hours
Chester Clinic: 8:00am-12:00pm, 1:00pm-5:00pm; Early Hours Chester ONLY: 7:00am (Tue/Wed/Thu) Steeleville Family Practice: 8:00am-12:00pm, 1:00pm-5:00pm
Services Offered
Team
Insurance & Payment
Memorial Hospital and its providers (Chester Clinic and Steeleville Family Practice) accept specific Medicaid Managed Care Plans and Medicare-Medicaid SNP plans. If enrolled in other D-SNP plans, patients may need to opt-out and choose listed plans to continue services.
Phone/Online billing, In-person payment, Hospice/financial policy assistance available, Financial assistance / Sliding Fee Scale (application and policy available), Payment portals referenced on site (e.g., patient accounts)
Languages Spoken
FAQs
To make an appointment, how can I contact the clinics?
To make an appointment, please call 618-826-2388 (Chester Clinic) or 618-965-3382 (Steeleville Family Practice).
What are the patient care hours for Chester Clinic?
Chester Clinic: Mondays & Fridays 8:00am-12:00pm, 1:00pm-5:00pm; Early Hours Chester ONLY starting at 7:00am on Tuesdays, Wednesdays, and Thursdays.
What are the patient care hours for Steeleville Family Practice?
Steeleville Family Practice: Monday-Friday 8:00am-12:00pm, 1:00pm-5:00pm. Closed on Holidays.
How can I apply for financial assistance?
Print the Financial Application, view the Sliding Fee Scale Policy, complete and sign the application, and return to the Patient Accounts Department (Chester Clinic, 1900 State Street, Chester, IL 62233) or contact Memorial Hospital patient accounts for assistance.
Who is eligible for financial assistance?
Persons may be eligible for financial assistance with medical bills under the terms and conditions offered by Chester Clinic/Steeleville Family Practice to qualified patients; see Financial Policy (English/Spanish) for details.
What if I need help with switching Medicaid/D-SNP plans?
For assistance with switching plans, call 618-826-4581 or 1-800-MEDICARE to discuss D-SNP network benefits.
Where can I update Medicaid information?
Update your address with Illinois Medicaid by calling 877-805-5312 or visiting medicaid.illinois.gov; TTY: 1-877-204-1012.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- OpenGovNY: 3.3/5 (not explicitly specified)
- Illinois Hospital Report Card: 87% patient recommendation rate (not explicitly specified)
Patients praise
- multiple mentions of friendly, attentive, and caring nursing staff and physicians (particularly at Steeleville Family Practice)
- high patient satisfaction scores and 5-star ratings in formal hospital assessments (e.g., HCAHPS)
- physicians praised for being good listeners and thorough in their explanations
- community-oriented approach with efforts to provide accessible healthcare
Common complaints
- reports of rude or unhelpful staff in hospital settings
- concerns regarding cleanliness or safety in hospital rooms (e.g., loose needles)
- lack of assistance for patients with limited mobility in the ER
- some patients express frustration with medical care and responsiveness
"If I was bleeding to death, I would rather drive an hour to another hospital than go here."
— OpenGovNY review by Kimmy Keeton"Dr. Molner is my Primary doctor he is patient and listens thoroughly. I don't ever feel rushed. All my ailments are addressed and I feel at ease when I leave."
— LocalityBiz review by dwalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Chester
Summary: Greater Family Health is a nonprofit health care system based in Elgin, Illinois, with 11 locations across the United States. It provides high-quality, affordable care delivered with respect and a personal touch, focusing on prevention, diagnostics, and treatment for all ages. The organization has programs dedicated to Women’s Health, Pediatric Care, Senior Health, Dental Services, and Behavioral Health, and offers patient resources such as translation services, benefits enrollment assistance, discounted medications, transportation help, and care/case management. They emphasize accessibility, inclusivity, and addressing physical, emotional, and financial needs, and reported about 96 staff members (with growth) and a modest funding profile. If your interest is Chester-area care, confirm the specific nearby Greater Family Health location or contact details for local services.
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