IDHS: Chester Mental Health Center
Mental Health Counseling • Chester, IL
About
Summary: - The Office of Rehabilitation (part of the Illinois Department of Human Services, DHS) is the state’s lead agency for rehabilitation services. - It partners with individuals with disabilities and their families to help them achieve full community participation through employment, education, and independent living opportunities. - It is headquartered in Belleville, Illinois, with an annual revenue in the range of $5–25 million and about 27 employees. - Related focus areas include healthcare, rehabilitation services, education, employment, independent living, and community participation. - If your query concerns Chester Mental Health Center in Chester, this page represents the Illinois Office of Rehabilitation’s broader agency context rather than a specific facility listing. For facility-specific details (location, services, contact), consider searching directly for Chester Mental Health Center within the Illinois Department of Human Services or DHS facilities pages.
Clinic Type
Mental Health Counseling
Address
Chester Mental Health Center 1315 Lehmen Drive Chester, Illinois 62233
Phone
618-826-4571 (voice) 618-826-3229
rachel.otwell@illinois.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Hospital Accreditation
Chester Mental Health Center is fully accredited by the Joint Commission on Accreditation of Health Care Organizations.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 3.8 out of 5 stars (based on 15 reviews) (15 reviews)
- Glassdoor: Not specified (3 reviews)
Patients praise
- Some patients report helpful therapy sessions and attentive staff
- Some families report satisfaction with specific care experiences and facility cleanliness
- Positive feedback from some employees regarding their work environment
Common complaints
- Allegations of patient mistreatment and physical abuse
- Concerns regarding over-medication and use of chemical restraints
- Difficulty in communication between staff and patients' families or powers of attorney
- Alleged violations of patient rights and least restrictive environment standards
- Inadequate response to family inquiries and concerns
"My brother was here a few years ago. He told me that they kicked his butt all the time and treat them like nothing and I believe him... this place needs to get shut down is a living Hill on Earth..."
— LocalityBiz"The staff was attentive and understanding. They helped me navigate through a difficult time in my life. I appreciate their support and guidance."
— Trustburn"The complaint alleges that a recipient has been on the transfer list for over two years without being transferred despite the recipient having no behavioral issues, restraints or emergency medication use."
— Illinois Guardianship and Advocacy Commission (HRA Report)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- DHS OIG FY 2025 Annual Report - IDHS — Jan 8, 2026
- Illinois Department of Human Services hiring Social Worker I in ... — Jun 4, 2026
- FY 2027 Budget Briefing - IDHS - Dhs.state.il.us — Mar 11, 2026
- Registered Nurse II, Chester, IL - Southwestern Illinois College — Jun 6, 2026
- ACTIVITY THERAPIST (UMP) @ State of Illinois - Teal — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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