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Clinic Type

Primary Care

Address

Chester County Hospital, West Chester, PA

Phone

800-789-7366

Email

CCHGift@pennmedicine.upenn.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Specialty care
  • Diagnostic procedures
  • Lab tests
  • Outpatient locations
  • Surgical services
  • Cardiac rehabilitation
  • Prenatal services
  • Women’s health
  • Orthopaedics
  • Cancer care
  • Heart and vascular treatment
  • Primary Stroke Center care

Insurance & Payment

Languages Spoken

FAQs

What services does Chester County Hospital offer?

Chester County Hospital offers a full continuum of care including cancer care, heart and vascular treatment, orthopaedics, women’s health, prenatal services, cardiac rehabilitation, and more, with multiple outpatient locations.”

How can I schedule an appointment?

You can schedule an appointment by calling 800-789-7366 or using the online appointment tools.

Awards & Accreditations

  • Five-star CMS rating
  • Get with The Guidelines Stroke GoldPlus (American Heart Association)
  • Human Experience Guardian of Excellence Award (Press Ganey)
  • NCDR Chest Pain – MI Registry Gold Performance Achievement Award (American College of Cardiology)
  • Primary Stroke Center designation (The Joint Commission)
  • Five-star rating from Centers for Medicare and Medicaid Services
  • Get with The Guidelines—Stroke GoldPlus designation from the American Heart Association
  • Human Experience Guardian of Excellence Award from Press Ganey
  • NCDR Chest Pain – MI Registry Gold Performance Achievement Award from the American College of Cardiology
  • Primary Stroke Center designation from The Joint Commission

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 80% patient recommendation rate (not explicitly stated total count)
  • MedicalRecords.com: 3.2/5 rating (not explicitly stated total count)

Patients praise

  • caring and attentive nursing staff in specific units like Labor and Delivery
  • high quality of specialized medical care and doctor professionalism
  • clean and well-maintained facilities
  • appreciation for promptness and efficiency in urgent situations

Common complaints

  • long emergency room wait times and crowded conditions
  • perceived staff indifference or lack of communication
  • dissatisfaction with hospital food or amenity availability during stays
  • inconsistent nursing care experiences

"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could. I wish I could personally thank each and every one of them for making this experience the best it could have been."

Patient review on MedicalRecords.com

"Our experience at this hospital was horrible. I will never tell anyone to go to this place!! The wait time and treatment in the ER was so bad and staff is incompetent."

Patient review on USCompanies.net

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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ChesPenn Health Services is a nonprofit community health center with four offices in Pennsylvania (Eddystone, Chester, and Delaware Water Gap). Founded in 1973, it operates as a Federally Qualified Health Center network providing primary medical care, dental services, and behavioral health support to about 17,000 underserved or underinsured adults and children annually. The organization is headquartered in Eddystone, PA, employs roughly 21 staff, and generates annual revenue in the $5–$25 million range. Services are delivered across four sites, with a focus on accessible, quality care for the Chester area community. Contact: +1-610-485-3800 (general inquiries) and visit chespenn.org.

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