Memorial Hospital Chester, IL | ER | Convenient Care
Skilled Nursing Facility • Chester, IL • Since 1962 • Multiple clinics and a pharmacy at 1900 State Street, plus Steeleville and other locations listed locations
About
Memorial Hospital, Chester, IL is a nonprofit Critical Access hospital serving Randolph County with a main campus in Chester and a satellite clinic in Steeleville. Key details: - Location: 1900 State St., Chester, IL 62233 (HQ); Steeleville clinic: 602 W. Shawneetown Trail, Steeleville, IL 62288 - Services: 24/7 physician-directed emergency care (ER), Convenient Care walk-in clinic, radiology (digital imaging; MRI, CT, Mammography, Ultrasound, Bone Densitometry, Nuclear Medicine), Therapy & Sports Rehab, physical therapy, occupational therapy, work injury prevention and ergonomic assessments, aquatic rehab pool. - Types: Critical Access Hospital, nonprofit, private ownership - Founded: 1962; Revenue approx. $10.9M; ~26 employees - Contact: 618-826-4581 - Website: mhchester.com If you’re specifically seeking ER availability or Convenient Care details for Memorial Hospital Chester, note that they offer 24-hour ER oversight by physicians and a Convenient Care clinic for non-emergency visits.
Clinic Type
Skilled Nursing Facility
Address
1900 State Street, Chester, IL 62233
Phone
618-826-4581 ext. 1366
hrdept@mhchester.com
Opening Hours
Mon-Fri 7:00am-5:00pm; Main Entrance: Monday-Friday 7:00am-5:00pm; After hours use ER entrance; 24 Hours, 7 Days a Week (ER)
Website
Emergency Care
Emergency care
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hospital hours?
HOSPITAL HOURS section shows: Main Entrance Monday-Friday 7:00am-5:00pm; 24 Hours, 7 Days a Week (ER). Other departments have varying hours including Memorial Community Pharmacy and outpatient clinics.
Where is Memorial Hospital located?
Memorial Hospital, 1900 State St, Chester, IL 62233, USA.
Do you have a Pharmacy?
Memorial Community Pharmacy at 1900 State Street, Chester, IL 62233.
Who was recognized with a nursing leadership designation?
Kristina Jany, RN, for earning the Nurse Lead III (Expert) designation.
Are there scholarships available?
Yes, Memorial Hospital is accepting applications through June 1, 2026 for nursing and healthcare career scholarships (awards $1,000-$8,000).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- OpenGovNY aggregate rating: 3.3/5
- Illinois Hospital Report Card: 87% recommended
Patients praise
- Some staff (particularly nurses) described as sympathetic or courteous
- Positive experiences with surgical care and specific physicians
- Food service is reported as excellent
- General effort to provide good care despite limited resources
Common complaints
- Rudeness or poor bedside manner from some medical staff and aides
- Cleanliness concerns in ER (e.g., reports of used needles or insects)
- Lack of assistance with mobility/patient transport in the ER
- Dissatisfaction with the quality of care or dismissal of symptoms
"There was a used needle sharp on the floor in the room we were assigned in the ER, and saw a couple ants just crawling around... The doctor was extremely rude and didn't help us at all and basically told us to go home!!"
— OpenGovNY (User Review)"I went to the ER with possible broken leg. They did not offer a Wheel chair... I literally hobbled out of the ER to my car unassisted on a possible broken leg."
— OpenGovNY (User Review)"Dr. Pennicooke was exceptional from the very start. Visit was excellent."
— Healthgrades (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Memorial Community Pharmacy Partners with Randolph County Health Department to Expand Free Sharps Disposal Program — Jun 10, 2026
- Memorial Hospital Earns ISHMPR Merit Award for Community Outreach — Sep 29, 2025
- Memorial Hospital Hosts Emergency Decontamination Training to Strengthen Regional Preparedness — Oct 7, 2025
- Breast Cancer Awareness: Your Health, Your Power — Oct 3, 2025
- Dr. John R. Groll, MD - Cardiologist in Chester, IL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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