[PDF] Licensed Substance Use Disorder Treatment Providers in Chester ...
Substance Use Disorder Treatment • Chester, PA
Clinic Type
Substance Use Disorder Treatment
Address
1375 Newark Road, Kennett Square, PA 19348
Phone
(610) 268-3588
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 stars (52 reviews)
- DrugAbuse.com/Rehabs.com/Alcohol.org: 3.4/5 stars (27 reviews)
- Recovered.org TrustScore: 4.2/5 stars
- Recovered.org TrustScore: 3.85/5 stars
Patients praise
- Many clients report feeling supported, cared for, and treated with kindness by staff
- Effective therapeutic outcomes, with some patients citing recovery and stabilization as key results
- Convenient and professional access to care, including telehealth options
- High reported patient satisfaction scores at specific facilities regarding dignity and treatment effectiveness
Common complaints
- Reports of unprofessional, rude, or disrespectful staff behavior
- Allegations of dangerous environments, such as presence of illicit substances or inadequate supervision
- Concerns regarding facility cleanliness and overcrowding
- Documented deficiencies in administrative compliance, such as grievance handling or client consent documentation
- Broader public concerns regarding limited state-level scrutiny of addiction providers despite reports of harm to clients
"Everyone there is so sweet and kind to me . They listen and they care . Anyone going through addiction I recommend this place . They take care of you with care and kindness ❤️ I've been clean for 12 months with the help of crossroads."
— Crossroads of Chester review (Birdeye)"I am currently going through something with a loved one that is admitted here, and let me just say the staff here are VERY unprofessional. I myself was admitted here back in 2015 and they purposely overdosed me and I was in a comma for 3 days. I would NEVER recommend ANYONE to go here."
— Keystone Center review (DrugAbuse.com/Rehabs.com)"This place has definitely given me my entire life back."
— Crossroads Treatment Center review (StartYourRecovery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] OUTPATIENT M.A.T. - Delaware County, Pennsylvania — Oct 20, 2025
- Substance Abuse Services Network
- 2026 Medication-Assisted Substance Use Treatment Grant Program - Formula Extended
- Chester County reports another decline in drug overdose deaths — Mar 30, 2026
- Chester County makes strides in mental health crisis support efforts — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More substance use disorder treatment clinics in Chester
KeyStone Center is a privately held hospital and health care provider in Chester, Pennsylvania, specializing in psychiatric and substance use disorder treatment for adults (and dual diagnosis). The Chester facility is located at 2001 Providence Ave, about five miles south of Philadelphia International Airport, making it accessible for in-state and out-of-state patients and visitors. Key details: - Industry: Hospitals and Health Care - Services: Substance use disorder treatment (adult) with dual diagnosis options - Location: Chester, PA (HQ at 2001 Providence Ave) - Accessibility: Convenient for travelers due to proximity to the Philadelphia airport - Size: Approximately 18 employees; annual revenue around $11.7 million - Contact: Main phone numbers include 610-876-9000 and 800-558-9600 If you’re seeking treatment options or directions to their Chester campus, the main address and phone lines are provided above.
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