Behavioral Health - Cheyenne Regional Medical Center %
Behavioral Health • Cheyenne, WY • Since 1867
About
Cheyenne Regional Medical Center (CRMC) in Cheyenne, Wyoming, is a nonprofit hospital with a history dating back to 1867. It offers a broad range of services including behavioral health, emergency care, orthopedics, heart and vascular, pediatrics, women’s health, and primary care. CRMC operates multiple facilities and provides online scheduling via MyChart for in-person visits in family medicine, internal medicine, pediatrics, and orthopedics. The center emphasizes care for uninsured or self-pay patients and those with high-deductible insurance. It employs several hundred staff and has a significant presence in and around Cheyenne, with a focus on comprehensive medical services, including behavioral health support within its extensive care network.
Clinic Type
Behavioral Health
Address
Behavioral Health, 800 E. 20th St., Ste. 350, Cheyenne, WY 82001
Phone
307-633-7382
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Opening Hours
Monday - Thursday: 7 a.m. - 6 p.m. Friday: Closed
Emergency Care
If you are having thoughts of harming yourself, go to nearest Emergency Room. Call 9-1-1 if you cannot drive. Crisis help via 988 or Crisis Text Line via WYO to 741-741
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
If you are having thoughts of harming yourself, what should you do?
Go to the nearest Emergency Room immediately. If you are unable to drive yourself, call 9-1-1 so that an ambulance can assist you.
Is crisis support available by phone or text?
Yes. Call or text 988 to connect with care and support during a mental health or substance use crisis. Access Crisis Text Line by texting WYO to 741-741.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.9 / 5 (10 reviews)
- Yelp: 2.0 / 5 (44 reviews)
Patients praise
- Designation as an Age-Friendly Health System for outpatient services
- Recognition as a top-performing inpatient psychiatric unit in the past
- Isolated reports of compassionate and helpful staff experiences
Common complaints
- Reports of rude or dismissive staff attitudes
- Concerns regarding communication quality and responsiveness
- Allegations of long wait times and delays in care
- Occasional reports of poor discharge planning and billing issues
- Workplace culture concerns raised by former employees
"From my personal experience, Behavioral Health Services provides excellent care with my own mental health and mental health journey through life."
— Rehab.com review"Yet the main narrative across the reviews is one of striking inconsistency. A substantial number of complaints center on rude or disengaged staff, slow or unclear communication, and experiences that feel procedural rather than patient-centered."
— Seniors.fyi summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Transcranial Magnetic Stimulation (TMS) - Cheyenne Regional Medical Center — Mar 11, 2026
- Cheyenne Regional Expands Behavioral Health Support Through PART, Telehealth Services - Cheyenne Regional Medical Center — May 12, 2026
- Strohschein, Madison, PLSW - Cheyenne Regional Medical Center — Oct 22, 2025
- Cheyenne Regional Medical Center Expands Treatment Options for Adolescents With FDA Cleared TMS Therapy - Cheyenne Regional Medical Center — Mar 11, 2026
- Cheyenne Regional Behavioral Health Outpatient Services to move temporarily - Cheyenne, WY Cap City News — Aug 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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