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About

UChicago Medicine is a nonprofit, academic medical system in Chicago that integrates the Medical Center, Pritzker School of Medicine, and the Biological Sciences Division. It operates from a main Hyde Park campus (Center for Care and Discovery, Bernard Mitchell Hospital, Comer Children’s Hospital, Duchossois Center for Advanced Medicine) plus an Orland Park facility and a South Loop outpatient clinic, forming a regional network of physicians. Key points relevant to Endocrinology & Metabolic Disorders: - Offers comprehensive endocrine care across more than 40 institutes and centers, including specialized programs in diabetes, metabolism, and related disorders. - Large academic healthcare system with extensive resources: about 850 attending physicians, ~2,500 nurses, and over 1,100 residents/fellows. - Part of an NCI-designated Comprehensive Cancer Center and integrates translational research and clinical trials, aiding access to cutting-edge endocrinology-related studies. - Strong multidisciplinary approach through affiliated hospitals and clinics in Chicago-area communities, enabling coordinated care for endocrinology patients. - Notable for pediatric and adult endocrine services within its broader specialties (women’s health, neurology, cardiology, transplant, etc.). If you’re seeking endocrinology-specific care, UChicago Medicine provides: diagnostic evaluation, outpatient clinics, inpatient coordination, access to clinical trials, and a network of specialists across Chicago for continued, integrated management.

Clinic Type

Endocrinology

Address

Institute for Clinical Research, 5841 S. Maryland Ave, Chicago, IL 60637 (UChicago Medicine main campus)

Phone

1-888-824-0200

Email

NationalPrograms@uchicagomedicine.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Metabolic disorders
  • Diabetes
  • Thyroid disorders
  • Parathyroid disorders
  • Pancreatic disorders
  • Osteoporosis
  • Endocrine surgery
  • Oncology consultation
  • Clinical trials
  • Second opinions
  • Concierge services for traveling patients

Team

  • Endocrinology and Metabolic Disorders team — Department

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Farah Hasan): 2.5/5 average (14 ratings) (14 ratings (1 written review shown))
  • Vitals (Dr. Farah Hasan): 2.5/5 average (13 ratings) (13 ratings; 2 written reviews)
  • Healthgrades (Dr. Richard Bertenshaw Jr.): 4.5/5 star rating (14 reviews) (14 reviews (3 written reviews shown))
  • Healthgrades (Dr. Zakaria Sibai): 5.0/5 star rating (6 reviews) (6 reviews (6 written reviews shown))

Patients praise

  • Some endocrinology patients report strong communication and thorough explanations of care plans
  • Patients describe caring bedside manner and responsiveness to questions/follow-up
  • High satisfaction and likelihood to recommend are reflected in some providers’ Healthgrades ratings

Common complaints

  • Reports of rude/unprofessional behavior and lack of caring toward patients (in reviews for Dr. Farah Hasan)
  • Complaints that the provider didn’t listen/didn’t explain in at least one Healthgrades review
  • Overall sentiment varies widely by clinician/provider

"“Very rude and uncaring, stay away from this one!”"

WebMD review snippet for Dr. Farah Hasan (March 21, 2025)

"“Zero bedside manner. RUDE. Definitely Does not care about the patient! Sour person! Unprofessional!”"

Vitals review snippet for Dr. Farah Hasan

"“He spends lots of time with you and discusses many options. He really cares about his patients.”"

Healthgrades review snippet for Dr. Richard Bertenshaw Jr.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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