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About

Illinois Bone & Joint Institute (IBJI) is a trusted Illinois-based orthopedic group offering same-day orthopedic care for fractures, sprains, and urgent musculoskeletal needs. Key points: - Services: comprehensive orthopedic and sports medicine care, on-site physical therapy, in-office MRI, spine, knee, hip, shoulder, hand, foot & ankle, joint replacement, rheumatology, podiatry, pain management, and musculoskeletal diagnostics. - Expertise: all physicians are fellowship-trained and board-certified. - Locations: headquarters in Des Plaines, IL, with additional offices in Des Plaines and Morton Grove; 4 U.S. offices mentioned. - Network: established 1991; large team (818 employees); operates as a premier Chicagoland orthopedic care provider. - Highlights: same-day care for fractures and sprains, urgent musculoskeletal care, extensive subspecialty coverage, and patient-centered, compassionate care. If you’re seeking trusted, same-day orthopedic clinics in Illinois with sub-specialty expertise near Chicago, IBJI is a strong option. Visit ibji.com to locate a doctor or office.

Clinic Type

Orthopedics

Address

Illinois (100+ locations throughout Chicagoland)

Phone

8473243020

Email

marketing@ibji.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

IBJI OrthoAccess immediate care provides faster, lower-cost care for simple fractures and injuries (not a hospital ER)

Services Offered

  • orthopedic care
  • orthoaccess immediate care
  • imaging
  • therapy
  • orthopedic specialties (ankle, hand, spine/back, concussion treatment, shoulder, elbow, hip, foot, knee)
  • MRI
  • orthopedic rehabilitation
  • diagnosis and treatment
  • rehabilitation services

Technology & Equipment

  • state-of-the-art imaging technologies
  • MRI
  • comprehensive imaging
  • radiology services

Team

  • Illinois Bone & Joint Institute team, Over 150 physicians across Illinois — Orthopedic physicians and therapists

Insurance & Payment

Walk-in/urgent care

Languages Spoken

Current Offers

IBJI OrthoAccess immediate care

Commitments

  • High-quality, comprehensive orthopedic care
  • Collaborative care among physicians, therapists, and staff
  • Integrated diagnostic and rehabilitation services

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Suburban Orthopaedics: 4.8/5 (based on 9,618 ratings) (9,618 ratings)
  • Midwest Orthopaedics at Rush: 4.7-4.8/5 (3,732 reviews)
  • Various Orthopedic Urgent Care (Yelp): 1.9-2.5/5

Patients praise

  • Convenient same-day or next-day access for acute injuries, reducing the need for emergency room visits
  • Access to specialized board-certified orthopedic care at lower out-of-pocket costs than ER visits
  • High satisfaction with medical outcomes, surgical skill, and the expertise of doctors and physical therapists
  • Efficient, on-site diagnostics such as X-rays and imaging available at many clinics
  • Generally friendly and professional clinical staff interactions when not dealing with administrative hurdles

Common complaints

  • Significant wait times despite having scheduled appointments
  • Rude, dismissive, or unprofessional front-desk and administrative staff interactions
  • Instances of mismanaged scheduling or communication errors resulting in patient frustration
  • Occasional complaints regarding facility cleanliness or privacy concerns at specific locations
  • Frustration over being seen by physician assistants rather than the primary surgeon for follow-ups

"Always get the best care from physicians and PA’s. Always on schedule and they take the time to make sure you understand everything. Office staff is courteous and thoughtful, NEVER rude. HIGHLY RECOMMEND!!!"

Suburban Orthopaedics patient review

"I showed up 15 minutes prior to my appointment time. was told that my doctor was running an HOUR late. I asked, ‘why wasn’t I called?’ I was told, ‘we don’t do that here.’ Shame on them!"

Midwest Orthopaedics at Rush patient review

"The receptionist could not have been ruder and more unprofessional to my mother... This is a huge HIPPA violation and spoke to her in such a condescending manner, loud enough for everyone waiting in the waiting room to hear."

IBJI patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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