Non-emergency medical transportation in Chickasaw, AL
Non-emergency Medical Transport • Chickasaw, AL
Clinic Type
Non-emergency Medical Transport
Address
—
Phone
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support@health.uber.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Pay per ride via Uber Health platform
Languages Spoken
FAQs
What is Uber Health NEMT in Chickasaw, AL?
A HIPAA-enabled platform that enables healthcare providers to request and monitor non-emergency medical transportation for patients without requiring the patient to use the Uber app.
Who can use the Uber Health dashboard?
Care coordinators and medical providers to arrange rides for patients or caregivers.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Careavan Transport): 4.1/5 stars (30 reviews)
- Birdeye/Google (Medical Transport of Alabama): 2.5/5 stars (52 reviews)
Patients praise
- Availability of wheelchair-accessible vehicles and ambulatory assistance
- Bedside-to-destination service models
- Focus on compassionate care and safe transportation
Common complaints
- Inconsistent service reliability and punctuality
- High turnover or difficulty billing for Medicaid recipients due to low reimbursement rates
- Reports of poor customer service and unprofessional conduct by management
- Difficulty obtaining refunds or unexpected processing fees
"Was screamed at and degraded by the manager... I hope before you accuse somebody of neglect o..."
— Birdeye review (Medical Transport of Alabama)"They were late picking me up the first time I used them which made me late for my appointment."
— Birdeye review (Careavan Transport)"Multiple providers... informed APR that they simply do not transport Medicaid recipients whatsoever because it is 'impossible' to bill through the agency."
— Alabama Political ReporterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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