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Clinic Type

Mental Health Care

Address

492 Rio Lindo Avenue, Chico, CA 95926

Phone

530-879-3311

Email

apickett@buttecounty.ca.gov

Opening Hours

Hours for Iversen Wellness & Recovery Center: Monday–Friday 11 am to 4:30 pm

Emergency Care

Behavioral Health Crisis Lines 24 hours a day / 7 days a week; National Suicide & Crisis Lifeline 988; Local crisis lines listed in the page

Services Offered

  • Adult Mental Health Services in Chico
  • CalWorks
  • Iversen Wellness & Recovery Center
  • Outpatient Center
  • SEARCH (Support, Engagement, Advocacy, Recovery, Community & Housing)

Insurance & Payment

Languages Spoken

  • English

FAQs

Getting Started

Call the Behavioral Health Access Line at 530.891.2810 to get started. During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Butte County Behavioral Health): 2.13/5 (16 reviews)
  • Birdeye (Mindpath Health): 4.0/5 (117 reviews)
  • Medicals-Health (Enloe Behavioral Health): 3.3/5 (5 reviews)

Patients praise

  • Some patients report compassionate care and attentive, helpful staff
  • Positive experiences with specific counselors, psychiatrists, or therapists who provide meaningful insights
  • Convenience of services like telemedicine/Zoom sessions
  • Some facilities offer structured support, group counseling, and coping skill development

Common complaints

  • Difficulty accessing services, long wait times, and lack of timely appointments
  • Concerns regarding administrative delays, unreturned calls, and poor staff responsiveness
  • Inconsistent communication quality and difficulty scheduling appointments
  • Reports of feeling mistreated or dismissed during treatment or crisis situations
  • Limited availability of specialized therapy or lack of consistency in providers

"Getting through on the phone lines aren’t always the best, but services I’ve received have been great otherwise."

Butte County Consumer Perception Survey

"From the moment I was on the unit, I felt safe and secure, loved and cared for. The staff is simply excellent."

Patient review of Enloe Behavioral Health

"I was hospitalized here and was very mistreated during my stay. Staff treats patients like animals."

Patient review of Butte County Behavioral Health via Rehab.com

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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