Dialysis Center in West Springfield, MA - Innovative Renal Care
Nephrology (Dialysis) • Chicopee, MA
About
Summary: Innovative Renal Care (IRC), formerly American Renal Associates, is a national kidney care partner that operates dialysis services and nephrology collaborations through joint ventures and supportive care models. While IRC has headquarters in Franklin, TN, it emphasizes localized care teams, patient-focused outcomes, and partnerships with nephrologists and health systems. The company highlights a collaborative approach to dialysis care, patient experience, and clinical outcomes, with multiple US locations and ongoing industry presence. If you’re seeking a dialysis center specifically in West Springfield, MA, this page notes IRC’s national scope but does not list a West Springfield location; consider contacting IRC directly or checking their site for the closest dialysis centers under the Innovative Renal Care network.
Clinic Type
Nephrology (Dialysis)
Address
Dialysis Center of Western Massachusetts, West Springfield, MA
Phone
(413) 593-3078
VOE@innovativerenal.com
Opening Hours
Monday, Wednesday, Friday: 6:00 am – 4:30 pm; Tuesday, Thursday: 8:30 am – 4:30 pm; Saturday: Closed
Emergency Care
Dial 911 in an emergency
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the center hours?
Sunday: Closed; Monday, Wednesday, Friday: 6:00 am – 4:30 pm; Tuesday, Thursday: 8:30 am – 4:30 pm; Saturday: Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CitySquares: 2-star facility (0 reviews available on CitySquares)
Patients praise
- favorable clinical outcomes in patient survey metrics
- good teamwork among staff despite management challenges
- positive patient-staff relationships valued by employees
Common complaints
- reports of a toxic, hostile work environment
- concerns regarding management and lack of accountability
- staff cutbacks and increased workload reported by employees
- perceived lack of patient focus by some staff members
"The management and upper management do not care at all about the staff... They are all for profit and employees are insignificant."
— Indeed Employee Reviews"The work environment is fast-paced and centered around patient care... Many employees value the teamwork, patient relationships, and leadership growth opportunities."
— Indeed Employee ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Barbara Greco, MD, Nephrologist | Springfield, MA | WebMD — Mar 17, 2026
- Spring 2026 CAHPS Survey | Innovative Renal Care — May 13, 2026
- Fall 2025 CAHPS Survey | Innovative Renal Care — Oct 14, 2025
- Lincolnwood Partners with Innovative Renal Care for Onsite Dialysis — Aug 12, 2025
- New Partnership Expands Access to Home Dialysis — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More nephrology (dialysis) clinics in Chicopee
- The page is about Fresenius Kidney Care Northern, a Fresenius Medical Care dialysis center in Wake Forest, North Carolina, with additional listed connections to the broader Fresenius Kidney Care network. - It provides dialysis treatment, resources, recipes, and support for chronic kidney disease and ESRD. - Key details: 4 employees, active status, headquartered in Wake Forest, NC; additional office in Huntington, WV; LinkedIn presence; contact email and phone provided. - Not specific to Chicopee, Massachusetts or Fresenius Kidney Care Chicopee. If you’re seeking Chicopee location details, this page does not contain that information.
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