Walk-In Care (Urgent Care) - Holyoke Health
Surgery • Chicopee, MA • Since 1893 • 2 locations (Chicopee and Springfield) locations
About
Summary: - Holyoke Medical Center (Holyoke Health) provides urgent care services, including walk-in/urgent care options, within its Holyoke and Chicopee service footprint. - The health system serves the Greater Holyoke area and nearby towns in Hampshire and Hampden Counties, offering a network that includes VNA, River Valley Counseling Center, and Western Mass Physician Associates. - If you’re specifically seeking Walk-In Care in Chicopee, contact Holyoke Medical Center’s urgent care services or check the Chicopee-area locations within the Holyoke Health system for availability, hours, and whether they offer a dedicated walk-in clinic verse primary care. - Quick reference: main HQ at 575 Beech Street, Holyoke, MA 01040; Phone: 413-534-2752.
Clinic Type
Surgery
Address
1962 Memorial Dr., Chicopee, MA 01020; 2150 Main Street, Springfield, MA 01104
Phone
413-535-4995 (Chicopee Walk-In Care); 413-535-4945 (Springfield Walk-In Care)
bloodbank_donor@holyokehealth.com
Opening Hours
Open Monday-Friday: 7 a.m. to 5 p.m. and Saturday: 9 a.m. to 3 p.m. for Chicopee; hours may vary due to staffing availability. To confirm Walk-In Care hours, call 413-535-4995. Springfield location: Open Monday-Friday: 7 a.m. to 5 p.m. *Hours may vary due to staffing availability. To confirm hours, call 413-535-4945.
Emergency Care
Emergency Department is available for more serious conditions; see list of emergency symptoms.
Services Offered
Insurance & Payment
The following insurance plans are NOT accepted at HMC Walk-In Care.
Languages Spoken
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FAQs
Who can use Walk-In Care?
Patients do not need to be part of the Holyoke Medical Group to seek care at the walk-in clinic.
Are there insurance restrictions?
The following insurance plans are NOT accepted at HMC Walk-In Care: HNE Be Healthy, Mass General Brigham, and Tufts Health Together.
Who can seek care at the walk-in clinic?
Patients do not need to be part of the Holyoke Medical Group to seek care at the walk-in clinic.
Do I need authorization if I have an HMO plan?
If you have an HMO plan, your services must be authorized by your Primary Care Provider (PCP). Contact them before visiting our walk-in clinic.
Which insurance plans are NOT accepted?
The following insurance plans are NOT accepted at HMC Walk-In Care: HNE Be Healthy, Mass General Brigham, and Tufts Health Together.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Chamber of Commerce / Bipper Media (Aggregate): 2.9/5 (29-30 reviews)
Patients praise
- Some patients have reported receiving timely and effective care from specific medical staff during their visits
Common complaints
- Difficulty reaching the office via phone, including long wait times and lack of response
- General organizational issues and bureaucratic hurdles with appointments
- Reports of unprofessional or rude staff behavior
- Concerns regarding medical record management and follow-up care
"The worst service. They do not answer the phone, and I had to drive back over there to ask to get the prescription."
— Chamber of Commerce Review"I was seen in a timely fashion. I would highly recommend Holyoke hospital urgent care to anyone I care about."
— Chamber of Commerce ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- Extended hours for mental health support at BHN centers — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More surgery clinics in Chicopee
- Priority Urgent Care is a private medical practice offering urgent care, STD testing, pediatric care, X-rays, DOT physicals, blood work, drug testing, and general exams with walk-in service. - Based in Ellington, Connecticut (HQ) with 3 offices in Connecticut; no listed locations in Chicopee, MA. - Founded in 2017; 23 employees; CEO Daksh Rampal; Director of Operations Jenny Kosakowski. - Services emphasize hospital-quality, no-appointment care, accepting most insurance with a self-pay option. - Key locations: 105 West Rd, Ellington, CT; 45 S Main St, Unionville, CT; Ellington, CT (unspecified address). - If searching specifically for Chicopee, MA, Priority Urgent Care does not appear to have a Chicopee location on the provided page. Consider nearby CT or MA urgent care options or confirm if they have expanded to Chicopee.
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