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About

Northwest Health Services, Inc. operates as a nonprofit, federally qualified health center serving 15 counties in northwest Missouri, including Chillicothe. In Chillicothe, they offer medical, dental, behavioral health, and pharmacy services. The organization accepts Medicaid/Medicare, private insurance, and offers a sliding fee scale for uninsured individuals and families. Headquarters: St. Joseph, MO; founded 1983; 46 employees; annual revenue ~$19.9M. Overall, Northwest Health Chillicothe Pharmacy is part of the Chillicothe site’s full medical/dental/behavioral health services under a nonprofit primary care network.

Clinic Type

Pharmacy

Address

300 BUS US-36, Chillicothe, MO 64601

Phone

(660) 280-2502

Email

Opening Hours

Monday – Friday 8:30 am – 5:30 pm (Closed for lunch, 12 – 1 pm)

Emergency Care

Emergency Care

Services Offered

  • Pharmacy
  • Pharmacist consults
  • Medication management (if listed)
  • Immunizations (if listed)
  • Prescription filling
  • Walk-in pharmacy (if listed)

Team

  • Bobbi Gratton, Pharm. D — Pharmacist/Pharm. D

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours?

Monday – Friday 8:30 am – 5:30 pm (Closed for lunch, 12 – 1 pm)

What are the pharmacy hours?

Monday – Friday 8:30 am – 5:30 pm (Closed for lunch, 12 – 1 pm)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Glassdoor: 3.3/5 stars (based on 40 employee reviews) (40 (company-wide))

Patients praise

  • Patient-centered approach as a Federally Qualified Health Center
  • Affordable pricing through drug discount programs and sliding scales
  • Some staff described as wonderful by patients

Common complaints

  • Some general public discussion contains questions regarding the quality of services at Northwest Health Services in general, though specific pharmacy complaints were not clearly isolated in the results.

"In my experience, it has not been bad every time I've needed to go or take family. The staff have been wonderful..."

Facebook public group post

"Northwest Health Services same day appointments are great! Thanks for the feedback and welcome!"

Facebook comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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