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About

Valley Internal Medicine Associates PC offers primary care and internal medicine in the Roanoke Valley, including locations in Salem and Roanoke, VA. While their listed offices are in Salem and Roanoke (2149 Electric Rd Ste 1, Roanoke; Salem address 24153), there is no explicit page indicating a Christianburg, Shawsville, or Elliston location. If you’re seeking internal medicine services for Christiansburg, Shawsville, or Elliston, you may want to contact their offices directly at (540) 725-7555 or (540) 380-3722 to confirm service areas or possible referrals.

Clinic Type

Internal Medicine

Address

Montgomery County area (Salem and Roanoke offices)

Phone

(540) 380-3722; (540) 725-7555

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal medicine
  • palliative care
  • geriatric care
  • physicals
  • joint injections
  • nerve studies
  • primary care

Insurance & Payment

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dawn Fouse, PA-C): 5.0 out of 5 stars (56 reviews) (56 reviews)
  • Birdeye (LewisGale Physicians Primary Care - 10 Hickok St.): 4.6 out of 5 stars (205 reviews)
  • Healthgrades (Dr. Sherry Penland Ismatov, DO): 5.0 out of 5 stars (1 review) (1 review)
  • Healthgrades (Dr. William D Thomas II, DO): 4.4 out of 5 stars (50 reviews) (50 reviews)

Patients praise

  • High patient satisfaction and willingness to recommend for some internal medicine providers (e.g., 5.0/5 for Dawn Fouse with 56 reviews)
  • Perceived thoroughness/bedside manner and responsive care in written reviews
  • Longer appointment access improvements or ability to get appointments when needed (mentioned in review)

Common complaints

  • Office operations/staffing and access issues (short staffing; inability to fit patients with emergencies)
  • Problems with prescription refills not getting sent on time
  • Unprofessional/communication issues such as phone not being answered

"“I rarely have problems getting an appointment when I need it. Her staff are friendly and helpful… Average waiting time is 10-15 minutes.”"

Healthgrades review text for Dawn Fouse, PA-C

"“This is by far the worst doctors office… They don't have enough doctors to actually see patients… they can not fit in patients with emergency.”"

Birdeye review text for LewisGale Physicians Primary Care - 10 Hickok St.

"“Dr. Ismatov was wonderful. She was thorough and yet patient and understanding…”"

Healthgrades review text for Dr. Sherry Penland Ismatov, DO

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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