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Clinic Type

Urology

Address

120 Akers Farm Rd, NE, Christiansburg, VA 24073

Phone

540-382-3440

Email

billingservice@carilionclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology
  • Lithotripsy surgery
  • Robotic surgery
  • Office exams & diagnostic testing
  • Urology Care
  • Urologic health

Technology & Equipment

  • Lithotripsy
  • Robotic surgery
  • Diagnostic testing equipment

Team

  • Kimberly A. Caldwell, PA — Urology
  • Judy L. Chun — Urology
  • Alan D. Auckland — Urology
  • Alexis M. Misra, NP — Urology

Insurance & Payment

Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice.

Languages Spoken

  • English
  • Vietnamese

FAQs

What conditions do you treat?

Benign prostatic hyperplasia, Cancer, Cystic disease, Hematuria, Infections, Infertility, Overactive bladder, Pelvic organ prolapse, Sexual dysfunction, Stones, Urinary and fecal incontinence.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Carilion Clinic official site: 4.9 out of 5 (694 total ratings) (694)
  • Birdeye: 3.7 out of 5 (23)
  • Healthgrades (for Dr. Brian Tully): 4.7 out of 5 (12)
  • Healthgrades (for Jill E Bloom, PA): 3.375 out of 5 (not explicitly stated (multiple ratings))

Patients praise

  • High ratings for specific providers, particularly Dr. Brian Tully, who is frequently praised for being professional, knowledgeable, caring, and thorough
  • Many patients report that providers listen carefully, explain conditions clearly, and provide effective treatments or successful procedures
  • Timely and efficient care noted by several patients for urgent or specialized needs

Common complaints

  • Complaints regarding office staff, including reports of rude, unprofessional, or uncaring behavior
  • Difficulties with appointment scheduling, long wait times, and issues with billing/administrative processes
  • Specific reports of poor bedside manner, lack of compassion, or feeling rushed during appointments for some providers/staff
  • Occasional concerns regarding communication, thoroughness of examinations, or follow-up care

"Dr Tully is by far, the best urologist I have ever visited. He listens to what I say and is complete in all his answers."

Carilion Clinic official site (Patient Review)

"I was 15 mins early for appointment and waited for 45 mins. They double billed me and only with help from my insurance company did they dropped the charges."

Vitals (Patient Review)

"The entire staff is rude, uncaring and degrading."

Healthgrades (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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