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About

San Ysidro Health is a nonprofit health care system serving San Diego County with a broad network of services designed for the whole family. Key points: - Mission and scope: Provides high-quality, accessible, affordable care across medical, dental, behavioral health, HIV, WIC nutrition, pediatric, teen, senior health (PACE), and mobile/school-based services. - Reach: Over 145,000 patients served via multiple program sites and clinics throughout San Diego County. - Structure: 4 offices across the U.S. (all in San Diego area); headquarters in San Diego. About 704 staff members. - History and size: Founded in 1969; private nonprofit with significant community-focused operations and partners. - Contact and presence: Main site syhealth.org; phone numbers listed; active network with local recognition (local press coverage). If you’re specifically looking for a San Ysidro Health clinic in Chula Vista, this page confirms their broader San Diego County footprint and programs, but does not list a dedicated Chula Vista clinic. For Chula Vista-specific location, you may want to check their site’s locations page or contact them directly to confirm if they have a Chula Vista site or the nearest clinic serving Chula Vista residents.

Clinic Type

Family Medicine

Address

Chula Vista Medical Plaza, Chula Vista, CA

Phone

619-662-4100

Email

CommunityVaxxRequest@SYHealth.org

Opening Hours

Monday to Friday 8:00 AM to 5:00 PM; Saturday 8:00 AM to 12:00 PM; Sunday Closed

Services Offered

  • Family Medicine
  • Adult Medicine
  • Urgent Care
  • Pediatrics
  • Internal Medicine

Team

  • Sharon Velasquez, MD — Chief Medical Officer
  • Karla Garcia, MD, MPH — Unknown

Insurance & Payment

  • Medicaid/Medi-Cal
  • Sliding scale fee discount program (affordable)
  • Self-pay payment plan

San Ysidro Health is a Federally Qualified Health Center offering high-quality, affordable healthcare. If you have government-issued medical insurance, such as Medi-Cal, you may qualify for medical care at no cost to you.

Self-pay, Sliding scale discounts, Medicaid/Medi-Cal

Financing: Sliding scale fee discount program; Self-pay payment plan

Languages Spoken

  • English
  • Spanish

FAQs

What should I bring to my first appointment?

1. Driver’s license, valid Passport, or other valid photo identification 2. Social Security Card, if applicable 3. Insurance ID card(s) showing group & policy number, if applicable 4. Medicare and/or Medi-Cal card(s), if applicable 5. Registration form printed and completed (see below)

Commitments

  • High-quality compassionate care
  • Accessible and affordable medical, dental, and behavioral health services

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Urgent Care): 2.8 / 5 stars (106 reviews)
  • Birdeye (General Center): 3.2 / 5 stars (208 reviews)
  • Rehab.com: 3.0 / 5 stars (182 reviews)
  • Yelp: 1.8 / 5 stars (36 reviews)

Patients praise

  • Some patients report receiving kind, informative, and attentive care from specific doctors, nurses, and medical providers
  • Appreciation for dental services and professional dental staff
  • Long-term patients who have had generally positive experiences over many years
  • Recognition of staff who are helpful and compassionate

Common complaints

  • Long wait times for appointments and walk-in services
  • Unprofessional, rude, or dismissive staff and receptionists
  • Difficulties with scheduling appointments and reaching the clinic by phone
  • Perceived lack of compassion or interest in patient care from some staff and nurses
  • Complaints about security staff and communication at the front desk

"Wait time is ridiculous (3 hours wait)... The staff is very unwelcoming, they nurses forget about you in the rooms... CUSTOMER SERVICE IS HORRIBLE!"

— LocalityBiz review

"Just got discharged from here after not being able to see my new PCP and I just wanna say the doctor and nurses are so sweet. They’re kind and they’re very informative."

— Birdeye review

"San Ysidro Health is a rare place where the doctors actually listen to you and help you how you need to be helped. They are not like the ones that only give you five minutes."

— Birdeye review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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