Greater Cincinnati Behavioral Health Services: Mental Health ...
Mental Health and Behavioral Health • Cincinnati, OH
About
Greater Cincinnati Behavioral Health Services (GCBHS) is a nonprofit, fully certified and nationally accredited mental health and substance use care provider headquartered in Batavia, Ohio. Serving the tri-state area, GCBHS offers a broad range of services for adults with mental illness, addiction, and related challenges, with a notable emphasis on housing, employment support, and community reintegration. Key points: - Services include care management, psychiatric and primary health care, counseling, vocational training and support, peer/ social recreation, substance use programs, and community living services. - Population served: adults; over 40% diagnosed with psychotic disorders (e.g., schizophrenia, schizoaffective disorder); about 50% with mood disorders (depression or bipolar); others with anxiety disorders or PTSD. - Recognized for programs aiding individuals coming out of prison or involved in local mental health courts, homeless outreach, and peer support. - Organization profile: nonprofit (501(c)(3)); private ownership; 271 employees; approximately $35.6 million annual revenue. - Locations: 7 offices across Ohio, including HQ at 1074 Wasserman Way, Batavia, and additional sites in Cincinnati and surrounding areas. Contact and basic details: - Website: gcbhs.com - Headquarters: Batavia, OH - Phone: (513) 354-5200 This should help users seeking information on GCBHS’s mental health and addiction services, service scope, and regional presence near Cincinnati.
Clinic Type
Mental Health and Behavioral Health
Address
1074 Wasserman Way, Batavia, OH 45103, US
Phone
513-354-5285
info@gcbhs.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
Commitments
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8/5 (12)
- Rehab.com: 2.56/5 (94)
- Rehab.com (Clermont Recovery Center): 3.77/5 (35)
Patients praise
- Some clients report positive therapeutic outcomes and helpful individual therapists
- Broad range of available services including housing assistance and transportation support
- Recognized as a Four-Star charity by Charity Navigator for financial accountability
- CARF accreditation indicates adherence to established quality standards
Common complaints
- Persistent communication issues and frequent staff/caseworker turnover
- Difficulty scheduling and navigating organizational administrative processes
- Negative experiences with specific clinical staff and perceived lack of empathy
- Data security concerns following a 2023 ransomware attack impacting patient information
- Employee reports of high caseloads and stressful working conditions
"Great mental health service provider! My therapist is top notch and extremely insightful... 10/10 would recommend."
— Birdeye review"This is the worst organization from top to bottom. They are horrible with communication. They do not inform you about any changes within the organization, such as switching caseworkers."
— Rehab.com review"They help with income based housing, picking me up and take me to and from the free store as well as doctors appointments."
— FindRehabCenters.org reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Urgent Care Helping People Access Care Quickly — Mar 23, 2026
- Bringing Additional Behavioral Healthcare Options to Warren and Clinton Counties — Mar 23, 2026
- The Receiving Center is Offering Cincinnati Police a New Option — Mar 23, 2026
- Mental health urgent care now available to all in Clermont County — Aug 13, 2025
- Expediting Care to Meet Our Client's Immediate Needs — Mar 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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