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About

Cincinnati Children’s Hospital Medical Center (CCHMC) is a nonprofit, academic pediatric acute care hospital in Cincinnati, Ohio. Key details: - Location: 3333 Burnet Avenue, Cincinnati, OH 45229 - Affiliation: University of Cincinnati Health - Beds: 634 registered inpatient beds; Level 1 Pediatric Trauma Center; Level IV Newborn Intensive Care Unit - Services: Comprehensive pediatric specialties and subspecialties for patients aged 0–21 (also treats some adults, including those with congenital heart disease and certain hematologic/cancer conditions) - Trauma/Neonatal: Level 1 Pediatric Trauma Center; 89‑bed Level IV NICU - Capacity and reach: Serves southern Ohio, northern Kentucky, and patients nationwide/worldwide - Honors: Ranked first among U.S. News & World Report’s 2024–25 Best Children’s Hospitals Honor Roll - Education/Research: Large pediatric residency program (≈200 graduates yearly); substantial NIH funding; strong research and education mission - History/Scale: Founded in 1883; nonprofit organization with a large workforce and $3.1B annual revenue - Additional notes: Acquired Pediatric Associates of Cincinnati in 2023; operates internationally with multiple funding rounds and partnerships

Clinic Type

Pediatrics

Address

3333 Burnet Ave, Cincinnati, OH 45229, US

Phone

+15136364200

Email

development@cchmc.org

Opening Hours

Mon-Sun 9:00 AM - 12:00 AM

Telehealth

24/7 Virtual Urgent Care

Emergency Care

Emergency department; Urgent care; 24/7 Virtual Urgent Care

Services Offered

  • Pediatrics
  • Children's health services
  • Clinical trials
  • Lab services
  • Residency programs
  • Education programs
  • Support services
  • Professional services
  • Research
  • Clinical trials search
  • Laboratories
  • Emergency care
  • Urgent care
  • Virtual urgent care
  • Billing assistance
  • International patient resources
  • Patient resources
  • Financial assistance
  • Giving and philanthropy
  • Appointments
  • Locations
  • Find a doctor
  • Health library
  • Ongoing support resources

Insurance & Payment

Not specified on page

Languages Spoken

FAQs

What should I do if my child needs emergency care vs urgent care?

If the child does not need emergency care, schedule an appointment with a primary care physician or use 24/7 Virtual Urgent Care.

Prepare for Your Visit

Learn more about preparing for your visit (Burnet Campus, Liberty Campus, or neighborhood locations).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 4.2 out of 5 stars (445 reviews)
  • Ratings.MD (Neurology): 4.9 out of 5 stars (1,092 verified ratings)
  • Ratings.MD (Cardiology): 4.9 out of 5 stars (964 verified ratings (Cardiology))

Patients praise

  • High ratings for specific clinical departments like neurology and cardiology
  • Physicians described as caring, thorough, and professional
  • Appreciation for patient-centered care and respectful staff interactions
  • Facilities often described as clean and modern

Common complaints

  • Allegations of staff unresponsiveness and poor communication
  • Reports of organizational issues and scheduling delays
  • Concerns regarding alleged misconduct by a former doctor and claims that past complaints were ignored
  • Isolated reports of unprofessional or discriminatory behavior by staff

"From being greeted in reception, to testing, to seeing Dr. Cowan, we were treated with respect and understanding. Everyone understood the worry and met us. All of our were answered and never dismissed or talked. We are so grateful for this staff!"

Ratings.MD - Cardiology Patient Review

"The staff is snobby. They act like they are so much better than the patients & their families. My nephew was suppose to have heart surgery. They cancelled at the last second & now expects us to once again rearrange our work schedules which is almost impossible to do."

TrustReviewers.com Patient Review

"The lawsuit, which was filed Aug. 15 in Hamilton County Common Pleas Court, also alleges that complaints about Saal were ignored by the hospital."

The Cincinnati Enquirer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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