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About

Summary: River Oaks Healthcare Center is part of the CommuniCare Family of Companies, a private, U.S.-based health care provider specializing in skilled nursing, long-term care, rehabilitation, and senior health services. CommuniCare operates 105+ facilities nationwide, offering therapies (physical, occupational, speech), wound care, hospice/palliative care, memory care, telehealth, and Medicare-related services. Headquartered in Blue Ash, Ohio, the company was founded in 1984 and employs about 1,134 people (recent growth noted). While the page highlights CommuniCare’s broad Post-Acute and long-term care expertise, it does not provide specific details for River Oaks Healthcare Center in Clarksburg. For precise information about River Oaks within CommuniCare Clarksburg, please refer to the individual center’s page or contact CommuniCare directly.

Clinic Type

Hospice and Palliative Care Clinic

Address

Clarksburg, WV (River Oaks Healthcare Center location)

Phone

304.624.6401

Email

info@chs-corp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hospice care
  • Palliative care
  • Long-term care
  • Skilled nursing rehabilitation
  • Alzheimer's and Dementia Care
  • Respite care

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS / Various Aggregators: 2 out of 5 stars (CMS/Overall rating) (24 reviews (on Google, as cited))

Patients praise

  • Some families report compassionate and attentive care from certain staff members
  • Effective communication reported by some family members regarding updates and medication changes
  • Facility provides diverse amenities such as therapy and social activities

Common complaints

  • Low CMS star ratings, particularly for staffing and health inspections
  • Concerns regarding quality of care and nursing staff responsiveness
  • Reports of alleged neglect, including dehydration and weight loss concerns
  • High staff turnover rates
  • Concerns regarding medication management

"This facility and the wonderful staff has taken excellent care of our loved ones. ... I have no complaints."

SeniorCare.com user review

"Malpractice and neglect were alleged to have contributed to a resident’s death at River Oaks. The majority of aides and nurses were described as cruel to the resident, with some mocking her pain."

Seniors.fyi summary of user feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Clarksburg, WV·Hospice and Palliative Care Clinic

Summary: HospiceCare is West Virginia’s oldest and largest nonprofit provider of hospice, palliative and bereavement services. Headquartered in Charleston, WV, with a presence in the United Kingdom, they focus on compassionate, inclusive care for patients and families through multidisciplinary approaches and community partnerships. They operate 2 offices in the United States, including their Charleston HQ at 1606 Kanawha Blvd W, Charleston, WV 25387. They employ 8 people (notable YoY growth). If you’re specifically seeking a Palliative Care Center in Kanawha/Clarksburg, note that HospiceCare’s services cover hospice, palliative care within the Kanawha region, and related support, but their listed locations are in Charleston, WV; Clarksburg is not indicated on the provided page. For Clarksburg-specific palliative care, you may want to verify at local healthcare directories or contact HospiceCare to confirm if they operate a facility or partners there.

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