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Clinic Type

Eye Care

Address

8821 Ladue Road

Phone

3144507305

Email

Opening Hours

Mon-Fri 9:00 AM - 7:00 PM; Sat 8:00 AM - 1:00 PM

Telehealth

Not specified on page

Services Offered

  • Eye exams
  • LASIK evaluations
  • Retina evaluations

Insurance & Payment

  • Aetna
  • Avesis
  • Blue Cross Blue Shield
  • Cigna
  • Community Eye Care
  • Davis Vision
  • Envolve Vision
  • EyeMed
  • Humana
  • March Vision
  • Medicaid
  • Medicare
  • National Vision Administrators (NVA)
  • Spectera
  • Tricare
  • United Healthcare
  • Veterans Affairs Community Care Network (VACCN)
  • Vision Benefits of America
  • Vision Service Plan (VSP)
  • Avesis - Check with local office for specific plans

This location accepts a broad range of insurers; verify coverage with the local office for specific plan details.

Languages Spoken

  • English

Pricing

  • Eye exam pricing not provided on page

Current Offers

New patient offer

FAQs

What insurance is accepted at this location?

Aetna, Avesis, Blue Cross Blue Shield, Cigna, Community Eye Care, Davis Vision, Envolve Vision, EyeMed, Humana, March Vision, Medicaid, Medicare, National Vision Administrators (NVA), Spectera, Tricare, United Healthcare, VACCN, Vision Benefits of America, Vision Service Plan

What are the hours of operation?

Hours of operation are listed: Monday 9:00 AM - 7:00 PM; Tuesday 9:00 AM - 6:00 PM; Wednesday 9:00 AM - 6:00 PM; Thursday 9:00 AM - 7:00 PM; Friday 9:00 AM - 6:00 PM; Saturday 8:00 AM - 1:00 PM.

Is interpreter service available?

For interpreter service requests, please contact the office directly to discuss availability.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6/5 stars (1,825 reviews)
  • Birdeye (Ficco Charles W OD): 3.4/5 stars (5 reviews)

Patients praise

  • Highly qualified and skilled ophthalmologists/doctors
  • Thorough and comprehensive eye examinations
  • Effective surgical outcomes, particularly for cataracts
  • Professional and knowledgeable clinical staff

Common complaints

  • Billing and administrative issues, including overcharging, delays in refunds, and difficulty speaking with management
  • Long wait times for appointments and in the office
  • Customer service concerns, specifically reports of rude front desk staff or unhelpful communication

"This was indeed the best eye exam I have ever had in years. It was very detailed throughout. I felt safe and was assured all that should have been done was accomplished."

LocalityBiz review

"The administrative and billing/accounting/bookkeeping departments are as bad as it gets. You will sit for hours in the waiting room."

WebMD review

"My husband had eye surgery at Clayton Eye Center... we got our EOB’s in the mail showing that we overpaid $1002.87. I have called and talked to 7 or more people... waited on hold more hours than I want to admit."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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